Privacy Policy for Field Service Software Compare
This page explains what personal data Field Service Software Compare collects, why, and what you can ask us to do with it. In short, our pages set no cookies, there are no accounts, and the only personal data we ask you for is what you send through the contact form.
Who we are
Field Service Software Compare is owned and run by Chancery Labs, which is based in Leeds, UK. About us says more. Send questions about this policy through our contact form.
What the site does not do
- Its pages set no cookies.
- It has no accounts, no logins and no email sign-up.
- It shows no ads and has no lead forms.
How this site makes money explains our sponsorship and affiliate link policy.
When you visit a page
The site is a set of static pages served by Cloudflare. To deliver the pages and protect the site from attacks, Cloudflare processes data about each request, such as your IP address. Cloudflare’s privacy policy explains how it handles that data.
To count visits and measure how fast pages load, we use Cloudflare Web Analytics. It is not loaded for visitors in the EU. Cloudflare says this tool does not use cookies or other storage in your browser to count visits, and does not identify individual visitors from their IP address or browser details. Cloudflare’s Web Analytics page describes how it works.
When you use the contact form
The contact form asks for your name, your email address, a topic and your message.
- How it reaches us. When you send the form, a small program that Cloudflare runs for us (a Cloudflare Worker) sends your message by email, through Cloudflare Email Routing, to the Chancery Labs inbox, which is hosted by Microsoft 365. The site does not store messages in a database.
- What we use it for. We use your name and email address only to reply to your message. Our legal basis under UK data protection law is our legitimate interest in answering messages people send us.
- How long we keep it. Messages stay in our inbox only as long as we need them to deal with what you sent.
- Where it is handled. Cloudflare and Microsoft may process your message outside the UK, including in the United States. Cloudflare’s privacy policy and Microsoft’s privacy statement explain how they protect it.
The check that you are a person
The contact page uses Cloudflare Turnstile to check that the form is sent by a person, not a bot. Turnstile runs on the contact page only.
To tell people from bots, Turnstile reads technical signals from your browser and connection. Cloudflare says they include your IP address, how your browser sets up a secure connection, your browser’s user agent (the line that names your browser and system) and which site the check is on. Cloudflare says Turnstile does not read what you type into the form. When your message arrives, our Worker asks Cloudflare to confirm the check and passes on your IP address for that.
Cloudflare handles these signals for us to run the check. It also uses them, for its own purposes, to improve its bot detection. Cloudflare says it does not collect them to identify, profile or target anyone. The Turnstile privacy addendum gives the details, and Cloudflare’s list of cookies covers the cookies its checks can use.
Links to other sites
Links to vendors’ sites are plain links. If you follow one, the vendor’s own privacy policy applies there. We have built affiliate links into the site, but every one is switched off.
Your rights
Chancery Labs is based in the UK, so UK data protection law, the UK GDPR, applies to the personal data we receive through the contact form. You can ask us, through the contact form, to show you what you sent us or to delete it.
If you think we have handled your data wrongly, you can complain to the Information Commissioner’s Office, the UK data protection regulator.
Changes to this policy
When we change this policy, we change the “Last updated” date at the top of this page. Our terms of use cover the rest of how you may use the site.