Electrical Contractor Software Compared on Price, for Service Calls and Project Work

Electrical contractor software schedules electricians, quotes jobs and bills them from one system; which product fits depends mainly on your mix of service calls and contract projects. Jobber and Housecall Pro pitch their electrical pages at panel upgrades and emergency calls, and Workiz at installs, repairs and safety checklists (Jobber, Housecall Pro, Workiz). Knowify’s page also runs construction jobs by phase. Knowify, BuildOps and ServiceTitan describe tracking project costs as the work goes on, and Knowify and ServiceTitan describe billing to AIA forms or standards (Knowify, BuildOps, ServiceTitan).

So before comparing prices, decide which kind of shop you are: one that lives on same-day calls, one that bids buildouts and new construction, or one that does both. The tables cost each vendor at 3, 10 and 30 users, except ServiceM8, which prices by jobs rather than users, and the sections after them take the electrical questions in turn: service and project work, AIA billing, change orders, permits and inspections, and tool tracking. Housecall Pro charges electrical businesses its trade price list, shown on its electrical page rather than its main pricing page, and every Housecall Pro figure here comes from that list. This comparison is based on public documentation and published prices; we have not used these products.

Electrical contractor software prices, vendor by vendor

Electrical contractor software prices, ordered by the yearly cost for a mid-size team

Vendor in cost order	Starting price	Mid-size team, per year 8 technicians, 2 office	Who it suits (our summary)
1 Service Fusion	$208 a month for unlimited users, billed annually Published Publication note	$2,496 a year, billed annually Published Publication note on Starter	Electricians who want to take card, Apple Pay and Google Pay payments on site with a portable card reader.
2 Jobber	$29 a month for 1 user, billed annually Published	$2,748 a year, billed annually Published Sources disagree on Connect	Electricians who want customers to choose add-ons such as surge protection, dedicated circuits, panel upgrades or safety inspections when approving a quote.
3 Knowify	$99 a month for 1 user, billed annually Published	$3,948 a year, billed annually Published on Advanced	Electrical contractors that run contract jobs by phase, such as rough-in and trim-out, with approved change orders carried through to budget and billing.
4 Housecall Pro, HVAC, plumbing and electrical pricing	$79 a month for 1 user, billing term not stated Published	$9,588 a year, billing term not stated Published on Essentials or Max (same cost)	Electrical contractors that schedule panel upgrades, EV charger installs and emergency calls from one dispatch board.
5 BuildOps	Not published	Not published	Commercial electrical contractors that want each dispatch matched to an electrician's skills, certifications and availability.
6 FieldEdge	Not published	Not published	Electrical companies running several trucks that want real-time financial oversight of the whole operation.
7 FieldPulse	Not published	Not published	Electrical contractors on phased projects who want to compare actual hours with planned hours to spot budget risk early.
8 ServiceM8	No monthly fee for 1 user Published Covers up to 30 new jobs a month 104 101 106	Not published Not costed: priced by number of new jobs a month	Service technicians who quote and get paid on site, with several quote options, client signatures and Tap to Pay in the app on every plan.
9 ServiceTitan	Not published	Not published	Electrical contractors that dispatch by skill and want to see which electricians are available and suited to each job.
10 Workiz	$275 a month for 5 users, billed annually Published Publication note	Not published	Electrical contractors that want to sell extended warranties on their installs through the JB Warranties integration.

How each cost is worked out: 12 times the monthly price of the cheapest plan that allows that many users (a small team is 2 technicians and 1 office user, a mid-size team 8 and 2, a large team 25 and 5), on that plan's cheapest published billing term. That plan may not include every feature you need. One-off fees are listed separately and are not included.

Starting price is the lowest plan price on the billing term the vendor's pricing page shows first. "Who it suits" is our summary of the vendor's own material. The bar under each published mid-size cost shows it against the highest one in the column; it measures cost, not quality.

Notes on these figures

1. Service Fusion Starter: Publication note: In Service Fusion's pricing page code, which lists slightly different plan contents from the visible page; the page showed no prices in a browser when last checked.
2. Jobber Connect: Sources disagree. Jobber's pricing page sells Connect at set prices for up to 15 users, but its help article says the plan supports up to 5 users. We use the pricing page; check with Jobber before relying on a larger team on this plan. (sources: getjobber.com/pricing, help.getjobber.com/en/articles/the-connect-plan)
3. Workiz Standard: Publication note: Stated in Workiz's file for AI tools; its pricing page shows Request pricing.

What each vendor offers an electrical shop

Yearly cost for an electrical shop of 3, 10 or 30 users

Costs are worked out as described under the first cost table.

Yearly cost at three team sizes

Vendor	3 users Small team: 2 technicians, 1 office	10 users Mid-size team: 8 technicians, 2 office	30 users Large team: 25 technicians, 5 office
Service Fusion	$2,496 a year Published Publication note Starter, billed annually	$2,496 a year Published Publication note Starter, billed annually	$2,496 a year Published Publication note Starter, billed annually
Jobber	$1,788 a year Published Connect, billed annually	$2,748 a year Published Sources disagree Connect, billed annually	Not published
Knowify	$1,884 a year Published Core, billed annually Plus $16 per device one-off Published (Tool tag); plus $15 per device one-off Published (Driver ID fob)	$3,948 a year Published Advanced, billed annually Plus $16 per device one-off Published (Tool tag); plus $15 per device one-off Published (Driver ID fob)	$10,908 a year Published Advanced, billed annually Plus $16 per device one-off Published (Tool tag); plus $15 per device one-off Published (Driver ID fob)
Housecall Pro, HVAC, plumbing and electrical pricing	$3,588 a year Published Essentials, billing term not stated	$9,588 a year Published Essentials or Max (same cost), billing term not stated	$27,588 a year Published Max, billing term not stated
BuildOps	Not published	Not published	Not published
FieldEdge	Not published	Not published	Not published
FieldPulse	Not published	Not published	Not published
ServiceM8	Not published Not costed: priced by number of new jobs a month	Not published Not costed: priced by number of new jobs a month	Not published Not costed: priced by number of new jobs a month
ServiceTitan	Not published	Not published	Not published
Workiz	$3,300 a year Published Publication note Standard, billed annually	Not published	Not published

Not costed because ServiceM8 is priced by number of new jobs a month.

• Free, No monthly fee for 1 user Published: Covers up to 30 new jobs a month for one user. Each card payment taken through ServiceM8 earns one extra job that month, with no limit on these extra jobs.
• Starter, $29 a month for unlimited users, billed monthly Published: Covers up to 50 new jobs a month.
• Growing, $79 a month for unlimited users, billed monthly Published: Covers up to 150 new jobs a month.
• Premium, $149 a month for unlimited users, billed monthly Published: Covers up to 500 new jobs a month.
• Premium Plus, $349 a month for unlimited users, billed monthly Published: Covers 1,500 new jobs a month. Jobs above that are charged per job rather than requiring an upgrade.

Starter, Growing and Premium: Going over leaves seven more days of normal use; then the job allowance resets with the monthly plan or the account is asked to upgrade.

Plus one-off fees, not published: Service Fusion, Jobber, Knowify, Housecall Pro, HVAC, plumbing and electrical pricing and Workiz.

How we chose and ordered these vendors

What drives the cost of electrical contractor software

Headcount, counted in different ways or not at all. Service Fusion charges one price per plan for unlimited users (pricing page). Knowify includes one user on Core and ten on Advanced and charges for each user beyond that (pricing page). Jobber publishes prices up to fifteen users and quotes larger teams (pricing page). Jobber publishes no price for 30 users; Knowify's is $10,908 a year, billed annually (published price). ServiceM8 does not count people: its paid plans have unlimited users and are set by the number of new jobs a month (pricing page), so the cost tables leave it uncosted and a shop should budget from its monthly job count.

The other half of the business. A project tool may charge extra for service work, and a service tool may charge extra for the sales side of larger jobs. Knowify’s Service Pro, priced in its entry above, is the clearest case. Housecall Pro’s Electrical Package includes its sales proposal tool from Essentials up (help article); its estimating page prices the tool for Basic plans at $40 a month, billing term not stated (published price), plans not confirmed, without saying whether that covers the package’s Basic tier (estimating page). Price the plan with the tools your mix of work needs, not the cheapest plan in the table.

Quotes and fixed terms. Where the tables say Not published with no Not costed note, the price comes after a demo, and the contract usually runs for a set term. FieldPulse’s terms allow no early exit for convenience (terms of service), and BuildOps treats the user count in the order as a floor for the whole term (terms of service). Read how we estimate prices for why no figure is shown for these vendors, and the field service software price index for every plan we track.

Contract terms when the crew grows and shrinks with the work

An electrical shop that hires for a large job and lets temporary electricians go when it ends should check what happens to the bill when users come off, since the costs above assume a steady team.

Users you no longer need. At FieldPulse, taking a user off the account leaves the billed seat count where it was, and a user added beyond the order form is paid for up front for the term (terms of service). Knowify’s yearly billing refunds nothing for users removed during the year, though that payment can be put toward users added later (help article). Where a ServiceTitan customer agreed no user minimum, ServiceTitan may raise its pricing if the number of field users drops (terms of use). ServiceM8 and Service Fusion don’t charge per user, ServiceM8 pricing by jobs and Service Fusion charging one flat price per plan, so a smaller crew changes neither bill (ServiceM8 help article, Service Fusion pricing page).

Monthly billing, where it is offered. Monthly billing without a commitment lets a shop whose headcount swings avoid tying itself to a term. Jobber sells a monthly option with no commitment next to a committed monthly option and prepaid annual billing (pricing page). Knowify’s monthly billing carries no contract and can be canceled at any time, while its yearly billing renews on its own and its fees are not refunded (help article, terms of service). ServiceM8 bills each month in advance with no lock-in, though its terms of service ask for notice ahead of the end of a payment period to end the agreement (billing help, pricing page, terms of service). Housecall Pro bills monthly or annually with no long-term contract (pricing page). Service Fusion’s pricing page offers every plan month to month, though its subscription agreement renews whichever term you choose at sign-up (pricing page, subscription agreement). FieldPulse also sells month-to-month subscriptions, at a premium over its annual rate and with notice needed to cancel (terms of service).

Before you leave. Canceling a ServiceM8 account removes all of its data for good, so export job and client records first (help article). Closing a ServiceTitan term early costs every payment left in it (terms of use), and at FieldEdge a move to a lower plan waits until the contract period ends (pricing page). Ask any vendor that quotes how you would get job, customer and invoice history out if you left.

Matching the software to the shop

Residential service and installs. If your days are same-day calls, panel swaps and charger installs, start with the vendors whose prices are labeled Published and check the three-user and ten-user columns of the cost table. Jobber can be bought without a sales call (pricing page), and Housecall Pro’s electrical page offers Basic and Essentials with a Get Started button (electrical page). Service Fusion’s flat plan prices carry a publication note, explained under the price table, and its plan buttons lead to a demo (pricing page). ServiceM8 publishes its plan prices as well, but sets them by jobs a month rather than by headcount, and bills month to month with no lock-in (pricing page).

Service work plus the odd multi-day job. Look at how each tool handles a job that runs across several days before you look at price, since that is often where a plan upgrade hides. Workiz keeps multi-day jobs for Ultimate (pricing page), while FieldPulse puts project timelines in the same product as dispatch (electrical page).

Commercial and construction work. Knowify publishes prices for Core and Advanced, and BuildOps and ServiceTitan quote after a demo (Knowify, BuildOps, ServiceTitan). Ask each one to walk through a pay application, a change order and a permit on a sample job, the three subjects below.

Service calls, project work, or both

A service call is short: a breaker that keeps tripping, a fixture swap, an EV charger install. It is dispatched the same day and billed when the electrician leaves. Project work is bid, run for weeks in phases such as rough-in and trim-out, and billed in stages against a contract. The products here were built for one or the other, and some for both.

Housecall Pro’s electrical page puts panel upgrades, EV installs and emergency calls on one dispatch board, and tracks crew hours against each job so multi-day rewires and generator installs are costed properly (electrical page). That is service software stretched to cover longer jobs. Knowify starts from the other end: project crews and service electricians share one schedule, and the office drops a service call onto an open slot on an electrician’s calendar (electrical page). Knowify sells scheduling and dispatch as an add-on (The plan includes drag-and-drop scheduling; assigning technicians to service jobs is in the Service Pro add-on); Housecall Pro includes it on every plan. ServiceM8 stays at the service end: its electrician page walks one call from booking to payment and says nothing about phased projects, AIA billing or change orders (electrician page).

For dispatch and route planning compared across every vendor, see our field service scheduling software comparison.

Progress billing and AIA pay applications

On commercial jobs, general contractors often ask for pay applications on the AIA forms rather than a plain invoice. Knowify’s electrical page says it provides official AIA G702 and G703 forms through a partnership with AIA Contract Documents, so progress billing on commercial projects stays inside the same system as the job (electrical page). ServiceTitan lists AIA-style billing among its project tracking workflows, with estimates, purchase orders and job costing (electrical page). BuildOps ties its live cost tracking to the same moment, warning of a losing project before the final AIA bill goes out (electrical page).

ServiceM8 lists progress invoicing, for deposits and progress payments on larger jobs, on Starter and up (pricing page). Milestone and partial billing for smaller multi-day jobs, and how each product syncs invoices to QuickBooks, are covered in the electrical section of our field service invoicing software comparison.

Change orders

On contract work, an approved change order has to move the budget and the next bill, or the job’s margin quietly disappears. Knowify’s electrical page says approved change orders carry through to the job budget and billing, change orders can be invoiced and their revisions tracked electronically, and customers sign proposals and change orders (electrical page).

ServiceTitan, BuildOps and Housecall Pro mention change orders on pages other than their electrical ones. ServiceTitan’s commercial contractor page says change orders connect to project financials, so a change in scope reaches the budget and billing (commercial contractor page). BuildOps’s pricing FAQ says its plans for contractors who also run projects add change orders (pricing page). Housecall Pro’s estimating page handles a change order as a new estimate on the job already under way (estimating page).

The electrical pages of Jobber, Service Fusion, Workiz, FieldEdge, FieldPulse and ServiceM8 don’t mention change orders, and nor do those of Housecall Pro, ServiceTitan and BuildOps. That is a gap in what those pages say, not proof a product can’t record one, so if you bill changes in scope, ask in the demo how a change order reaches the invoice.

Permits and inspections

Much electrical work needs a permit and an inspection. In ServiceTitan, tracking them is a matter of setup, and its help center sets out how to do it by hand: a permit-fee item in the pricebook for each permit type, custom fields on the job for permit number, status, jurisdiction and inspection date, and tags such as “Permit Required” or “Inspection Pending” on the dispatch board (help article). A readiness form can ask the electrician to confirm the permit is pulled and photograph it on site. The same article says there is no automatic block stopping work on a job without a permit; enforcement comes from forms and the dispatcher.

For the inspection itself, Housecall Pro says its job and safety checklists, with photos tied to each job, keep a digital record of the work so the job is inspection-ready (electrical page). Workiz lets a shop make checklists mandatory for steps such as circuit checks and lockout/tagout (electrical page). ServiceM8 sells ready-made forms in its Form Store on every plan, and building your own forms needs Growing or above; either way the electrician works through a list of questions and produces a report or a certificate of compliance as a PDF on site (pricing page).

Tool tracking for electricians

Lost drills, benders and testers cost an electrical shop real money, and tracking them usually needs hardware as well as software. Knowify sells Tool Tracking as part of its Live Equipment Tracking add-ons: it is $99 a month, billing term not stated (published price), covers unlimited tools, and needs at least one tracked vehicle on the account. Each tool tag is $16 per device one-off (published price). Trailers, generators and heavy equipment can be tracked as well, at $19 per device a month, billing term not stated (published price) (pricing page). None of these is in the yearly costs above.