HVAC Software: Vendors Compared on Price for Teams of 3 to 30

HVAC software runs the business side of a heating and cooling company: booking calls, dispatching technicians, quoting, invoicing, and tracking maintenance agreements and the equipment at each customer’s site. What you pay can depend on your trade as well as the vendor: Housecall Pro shows HVAC businesses a separate price list from its general one (HVAC page), and every Housecall Pro figure here comes from it.

The tables price each vendor by team size. What they can’t show an HVAC firm is whether the plan it can afford includes maintenance agreements, a flat-rate pricebook and equipment records, and whether the vendor is built for residential service or commercial mechanical work; the sections after the tables take each in turn. Workiz’s and Service Fusion’s figures carry a publication note, explained under the price table. HVAC design and Manual J load-calculation tools are separate products and are not compared here.

HVAC software prices compared

HVAC software prices, ordered by the yearly cost for a mid-size team

Vendor in cost order	Starting price	Mid-size team, per year 8 technicians, 2 office	Who it suits (our summary)
1 Service Fusion	$208 a month for unlimited users, billed annually Published Publication note	$2,496 a year, billed annually Published Publication note on Starter	HVAC service businesses that want one dispatch view of every job and estimate alongside each technician's status.
2 Jobber	$29 a month for 1 user, billed annually Published	$2,748 a year, billed annually Published Sources disagree on Connect	HVAC businesses that want to offer extras such as air purifiers, duct sealing or smart thermostat upgrades as optional lines in an estimate.
3 Housecall Pro, HVAC, plumbing and electrical pricing	$79 a month for 1 user, billing term not stated Published	$9,588 a year, billing term not stated Published on Essentials or Max (same cost)	HVAC companies that want customer records that track each system's equipment and age, with seasonal service rebooked from them.
4 BuildOps	Not published	Not published	Commercial mechanical contractors that want technicians to log refrigerant type and amount against each unit using digital forms.
5 FieldEdge	Not published	Not published	HVAC companies whose technicians need each customer's service history, equipment details and agreements on hand in the field.
6 FieldPulse	Not published	Not published	HVAC companies that service units at many customer sites and want each unit's maintenance logged and recurring service scheduled.
7 ServiceTitan	Not published	Not published	HVAC companies with commercial maintenance contracts that want to manage recurring visits to commercial properties and see how each agreement performs.
8 Workiz	$275 a month for 5 users, billed annually Published Publication note	Not published	HVAC contractors that want to offer financing so customers can spread the cost of a system replacement over monthly payments.

How each cost is worked out: 12 times the monthly price of the cheapest plan that allows that many users (a small team is 2 technicians and 1 office user, a mid-size team 8 and 2, a large team 25 and 5), on that plan's cheapest published billing term. That plan may not include every feature you need. One-off fees are listed separately and are not included.

Starting price is the lowest plan price on the billing term the vendor's pricing page shows first. "Who it suits" is our summary of the vendor's own material. The bar under each published mid-size cost shows it against the highest one in the column; it measures cost, not quality.

Notes on these figures

1. Service Fusion Starter and Pro: Publication note: In Service Fusion's pricing page code, which lists slightly different plan contents from the visible page; the page showed no prices in a browser when last checked.
2. Jobber Connect: Sources disagree. Jobber's pricing page sells Connect at set prices for up to 15 users, but its help article says the plan supports up to 5 users. We use the pricing page; check with Jobber before relying on a larger team on this plan. (sources: getjobber.com/pricing, help.getjobber.com/en/articles/the-connect-plan)
3. Workiz Standard: Publication note: Stated in Workiz's file for AI tools; its pricing page shows Request pricing.

The HVAC software vendors in brief

What a team of three, ten or thirty pays

Costs are worked out as described under the first cost table.

Yearly cost at three team sizes

Vendor	3 users Small team: 2 technicians, 1 office	10 users Mid-size team: 8 technicians, 2 office	30 users Large team: 25 technicians, 5 office
Service Fusion	$2,496 a year Published Publication note Starter, billed annually	$2,496 a year Published Publication note Starter, billed annually	$2,496 a year Published Publication note Starter, billed annually
Jobber	$1,788 a year Published Connect, billed annually	$2,748 a year Published Sources disagree Connect, billed annually	Not published
Housecall Pro, HVAC, plumbing and electrical pricing	$3,588 a year Published Essentials, billing term not stated	$9,588 a year Published Essentials or Max (same cost), billing term not stated	$27,588 a year Published Max, billing term not stated
BuildOps	Not published	Not published	Not published
FieldEdge	Not published	Not published	Not published
FieldPulse	Not published	Not published	Not published
ServiceTitan	Not published	Not published	Not published
Workiz	$3,300 a year Published Publication note Standard, billed annually	Not published	Not published

Plus one-off fees, not published: Service Fusion, Jobber, Housecall Pro, HVAC, plumbing and electrical pricing and Workiz.

To use this table, count everyone who needs a login, office staff and dispatchers included, and pick the column nearest your headcount. The plan named under each figure is the cheapest that admits that many users, which is not always the plan an HVAC firm ends up on. Look that plan up in the service agreements and flat-rate pricebook rows of the features table further down: where either row names a later plan, the figure here does not cover it, and the later plan is the one to ask about. Housecall Pro’s row uses its HVAC price list throughout, so an HVAC business can ignore the general list on its main pricing page. A cell that reads Not published means the vendor prices that team only by quote; the pricing pages for ServiceTitan, FieldEdge and BuildOps set out what each does publish about its fees and add-ons.

How we chose and ordered these vendors

What drives the cost of HVAC software

Maintenance agreements and memberships. The plan priced for your team size may not include them, and the costs above do not add them. The service agreements row of the features table below shows where each vendor lists them. Workiz includes service agreements and memberships on Ultimate; FieldEdge includes them on every plan. Service Fusion’s new agreements module, which its help center describes as a closed beta, comes with Pro or as an add-on (announcement, help article). If you sell agreements, price the plan that has them.

Flat-rate pricebooks. The flat-rate pricebook row of the features table shows which plans list one. Housecall Pro includes a flat-rate pricebook from Essentials; Workiz includes it on Ultimate. Service Fusion’s comes through Profit Rhino (flat rate page).

Commercial or residential work. BuildOps, which serves commercial contractors only, and ServiceTitan publish no plan prices. Residential teams can compare the published prices above before taking a sales call, and read how we estimate prices to see why we show no figure for the others.

What the HVAC subscription price leaves out

Every figure on this page is a subscription fee. Several things HVAC firms commonly pay for sit outside it, and many have no published price.

Membership and proposal add-ons. Housecall Pro’s HVAC package help calls membership plans and the Sales Proposal Tool normally paid add-ons (HVAC package help). Its estimating FAQ prices the proposal tool for Basic and Essentials at $40 a month, billing term not stated (published price), plans not confirmed, without saying whether that covers the trade packages (estimating page), and the membership add-on has no published price (billing help). FieldPulse charges a flat monthly fee for its Pricebook add-on and gives the amount only on request (pricing page). FieldEdge’s Proposal Pro, which lets technicians present tiered options, is priced only after a demo where it is sold as an add-on (pricing page). ServiceTitan sells Pricebook Pro as a subscription of its own, with no price shown (Pricebook Pro page).

Phones and call tracking. The phone system row of the features table shows who sells one as an add-on. Housecall Pro’s call tracking runs from $45 a month, plus usage, billing term not stated (published price) (Voice FAQ). Workiz’s Genius Phone and FieldPulse’s Engage carry no published price (Workiz pricing, FieldPulse pricing).

Customer financing for system replacements. Financing a new furnace or condenser for a customer can cost the contractor something on each loan, and no subscription figure shows it. ServiceTitan says its integrated financing costs nothing beyond the dealer costs on each loan a customer takes (financing page), and FieldPulse says it adds no fee of its own while plans and dealer fees vary by provider (pricing page). Housecall Pro lists consumer financing among its payment methods with a processing rate of its own (payment options help), and Workiz Pay accepts consumer financing without stating a rate (Workiz Pay page). Ask each vendor for the dealer fee on the loan terms you would offer most often, since it comes out of the job’s margin.

Card surcharging. Housecall Pro’s HVAC package lets you pass card fees to customers with no added platform fee, where its general plans take a fee on surcharged payments (HVAC package help, surcharging FAQ). What each vendor publishes about card rates is set out in our invoicing software comparison.

Setup, data and training. FieldEdge includes an onboarding specialist who moves your data, though the Xplor terms it links refer to implementation fees agreed in the order form (pricing page, Xplor terms); its optional group training class is $399 one-off (published price). FieldPulse sells data migration as a paid service, with the costs set in a separate contract after it reviews your data (customer success agreement). BuildOps’s pricing FAQ says implementation support comes with every plan, while its terms treat implementation, training and data migration as professional services set in the order (pricing page, terms of service). An HVAC firm’s equipment records and agreement history are the data worth bringing across, so ask for the migration price in writing with the subscription quote.

Contract terms to check before you sign

HVAC work is seasonal, and a firm that hires for the cooling rush may want fewer seats, or a lower plan, by winter. Some contracts allow that and some do not. What follows is each vendor’s published terms; at FieldEdge, Workiz and FieldPulse the order form you sign can set different ones, so read it for the same points.

Renewal and leaving early. Jobber offers month-to-month billing with no commitment alongside a committed monthly option and prepaid annual billing (pricing page). Service Fusion’s pricing page says no contract is required, but its subscription agreement renews whatever term you pick at sign-up unless you give written notice before it ends (pricing page, subscription agreement). Workiz’s terms also renew automatically unless you give notice before the term ends, and a cancellation takes effect only when the current term ends, with that term’s fees still due (terms). Leaving FieldEdge early, other than for its own breach, means paying the monthly fees for the rest of the term (Xplor terms), and ServiceTitan’s early termination fee is all the remaining payments (terms of use).

Seat floors. At FieldPulse, removing a user does not lower the seats billed, and users added mid-term are charged up front for the term (terms of service). The user count in a BuildOps order is a minimum for the whole term (terms of service). ServiceTitan customers who commit to a minimum number of user subscriptions pay for at least that many, and where no minimum was agreed it may raise pricing if field users fall (terms of use).

Moving down a plan. FieldEdge allows a downgrade only at the end of the contract period (pricing page), and Workiz only on monthly billing (terms). Housecall Pro applies a downgrade at the end of the current billing period (pricing page), and Service Fusion does not prorate upgrades or downgrades (subscription agreement).

Price rises. Jobber can change its prices on notice (terms of service), and Workiz can raise fees each year on the order anniversary (terms). Under the Xplor terms, a FieldEdge customer facing a rise above the consumer price index can cancel without penalty if it acts soon after the notice (Xplor terms).

Canceling. Housecall Pro will not process a cancellation until its billing team has spoken to the account owner by phone (billing help), and ServiceTitan’s cancellations go through your customer success manager (help article). Before signing anywhere, ask how you would export customer, equipment and agreement records if you left: Service Fusion, for one, invoices a data export as a separate professional service (subscription agreement).

Which HVAC software is best suited to your business?

No single product suits every HVAC company, so this page names no overall winner. Four questions narrow the choice, and the answers below come from each vendor’s published prices and pages, not from using the products.

How many people need a login? Published prices scale with headcount in different ways. Jobber costs less at 3 users: $1,788 a year, billed annually (published price), against $2,496 a year, billed annually (published price; publication note) for Service Fusion. Service Fusion costs less at 10 users: $2,496 a year, billed annually (published price; publication note), against $2,748 a year, billed annually (published price; sources disagree) for Jobber. Service Fusion charges one flat price per plan for unlimited users (pricing page), Jobber publishes prices up to a set team size and quotes larger teams (pricing page), and Housecall Pro’s HVAC Max includes a set number of users and charges for each one added (HVAC page). The 30-user column of the cost table shows which vendors publish a price for a large team.

Residential or commercial work? Housecall Pro sets up its HVAC package for residential and light-commercial jobs (help article). BuildOps serves commercial contractors only (about page), ServiceTitan presents its platform to commercial contractors on a page of its own, and FieldPulse’s HVAC-R page covers commercial installs as well as residential service.

Does the plan include the HVAC work you sell? Service agreements, a flat-rate pricebook and equipment records can sit on a higher plan or cost extra. FieldEdge includes a flat-rate pricebook on every plan; FieldPulse sells it as an add-on. BuildOps lists equipment tracking; Workiz includes it on Ultimate. The “Features by vendor” table below shows where each of the three sits for every vendor on this page.

Can you buy without a sales call? Start with the vendors whose prices are labeled Published, though a published price does not always mean you can buy online. Jobber’s published plans can be bought without talking to sales (pricing page). Housecall Pro’s HVAC page offers Basic and Essentials with a “Get Started” button and Max with “Book Demo” (HVAC page). Service Fusion’s plan buttons lead to a free demo (pricing page), and Workiz’s pricing page asks you to request pricing, though you can start its free trial by signing up (pricing page). Where the price table says Not published, expect a quote: BuildOps, FieldEdge, FieldPulse and ServiceTitan, for example, quote each customer after a demo (BuildOps, FieldEdge, FieldPulse, ServiceTitan).

The “Who it suits” column of the price table sums up what each vendor says it is built for.

HVAC CRM: field service software or a separate CRM?

Before buying a separate CRM, check what the customer records in your field service software already hold. In these products, each customer’s record keeps its history of work alongside the contact details:

• Service Fusion keeps contact details, service history, estimates, contracts and notes in one customer record (home page).
• FieldEdge’s customer records hold work and quote history, equipment and photos (product page); prospect tracking is on Premier and Elite only (pricing page).
• FieldPulse’s customer profiles store job and invoice history, files and related locations (FAQ).
• Jobber’s client manager stores client and property details, job history and messages (CRM page).

For a sales pipeline, ServiceTitan’s CRM adds pipeline management with tasks and contacts for commercial deals (CRM page), and BuildOps sells its CRM+ pipeline as an add-on module (CRM+ page). General-purpose CRM products are not compared or priced on this page.

HVAC scheduling, estimating and invoicing

Scheduling and dispatch. Which plan includes route optimization, GPS tracking or online booking differs from vendor to vendor. Our field service scheduling software comparison prices each vendor on its cheapest plan with dispatch, and again on the cheapest with route optimization.

Estimates and invoices. The multi-option estimates row of the features table below shows where tiered quotes start for each vendor. For card payments and QuickBooks, see field service invoicing software. Takeoff tools and flat-rate books sold apart from field service software are compared in HVAC and plumbing estimating software.