BuildOps Pricing: No Published Plan Prices, Payments+ Fees and What to Ask in a Quote
BuildOps pricing is quoted, not published: its pricing page names no plans and shows no plan prices, and each contractor gets a custom proposal after a demo. We checked on .
The figures BuildOps does publish are the per-transaction fees for its Payments+ add-on, which has no monthly fee. It publishes no price for any plan, for its Fleet+ and CRM+ modules, or for implementation.
What a quote is built on is set out in the pricing page’s FAQ: the number of field and office users on the account, the trades you run, and the back-office tools and integrations you need. Plans are scoped to service work, project work or both, but BuildOps gives them no names.
BuildOps sells only to commercial contractors. Its about page describes the product as commercial-only and built around commercial assets rather than home addresses. This page is based on BuildOps’s public pages and terms; we have not used the product. BuildOps also appears in our HVAC software price comparison, alongside the other HVAC vendors and what each publishes.
BuildOps plans and what each covers
BuildOps does not publish plan names, so its pricing is shown as one subscription.
| Plan | Price | Users | Other billing terms | Includes |
|---|---|---|---|---|
| Subscription (plan names not published) | Not published | No published maximum | None published |
|
BuildOps's own site: BuildOps website.
What each plan includes
From BuildOps's own plan pages, checked on November 10, 2026. 'Not listed' means its pages don't mention it on that plan, not that the product can't do it. We have not used this product.
| Feature | Subscription |
|---|---|
| Scheduling and dispatch | Included 12 |
| Route optimization | Not listed Note 1 5 2 14 |
| GPS tracking | Add-on Not published 2 5 |
| Online booking | Not listed 12 5 |
| Estimates and quotes | Included 12 9 |
| Multi-option estimates | Not listed 12 5 |
| Invoicing | Included 12 5 |
| Online card payments | Add-on, no monthly fee Published 3 19 |
| Service agreements and memberships | Included 12 5 |
| Flat-rate pricebook | Not listed Note 2 13 16 18 |
| Equipment tracking | Included 5 10 |
| Inventory | Included 6 5 |
| QuickBooks Online sync | Included 8 17 |
| QuickBooks Desktop sync | Included 8 |
| Customer portal | Not listed 12 5 |
| Two-way texting | Not listed 12 5 |
| Email and text marketing | Not listed 12 5 1 |
| Phone system or call tracking | Not listed 12 5 |
| Timesheets | Included 5 11 |
| Job costing | Not listed Note 3 12 |
| Open API | Not listed 12 5 7 |
Notes on these features
- Subscription, Route optimization: Pages describe sending the nearest technician, not route planning
- Subscription, Flat-rate pricebook: Vendor pages conflict: help center adds fixed-price items, a resource page says no HVAC price book
- Subscription, Job costing: Only on plans that include projects
“Subscription” in the table is our label, not a BuildOps plan name. BuildOps publishes one description of what every plan includes and says which tools come with a project scope, so the table has a single row.
What the BuildOps price list leaves out
- Onboarding and implementation
- Implementation and onboarding: Not published (the subscription)
- Add-ons
- Payments+: No monthly fee Published (the subscription)
- Fleet+: Not published (the subscription)
- CRM+: Not published (the subscription)
- Payment processing
- Payments+ (via Payabli) has no monthly or setup fee. Card payments cost 2.9% plus a fixed fee per transaction when the contractor absorbs the fee, or 3.25% plus the same fixed fee when it is passed to the customer, plus 0.35% for American Express (BuildOps' help article adds it to both rates; its Payments+ page states it only for absorbed fees). ACH costs 1%, with a cap per transaction. ACH returns and card chargebacks each carry a fixed fee. ACH is not available to Canadian accounts. (sources: help.buildops.com/en/articles/15423192-buildops-payments…, buildops.com/features/payments)
- Contract length, renewal and price increases
- Sold by order form. The subscription term and fees are set in each Order; the public Terms of Service do not state a standard term, auto-renewal or a cancellation-for-convenience right. The licensed user count is a floor that cannot be reduced during the term. Fees are non-refundable except in narrow cases, late payments can carry interest of up to 1.5% a month, and customers paying BuildOps by credit card pay the card fees. (source: buildops.com/terms-of-service)
What BuildOps costs a team of three, ten or thirty
BuildOps publishes no price we can cost for any team size, so its row heads the cost table of its alternatives instead of a table of its own.
How BuildOps counts users
BuildOps bills by user, and its Terms of Service make the number you sign for a floor rather than an estimate. You can add users partway through a term at your order’s monthly per-user rate, prorated, and the higher total becomes the new floor. You cannot drop below it until the term ends. A contractor that staffs up for a large project and shrinks afterwards would go on paying for the larger headcount until the term runs out.
The pricing page counts office users as well as field users, and says the cost per user depends on the plan and its features. It does not say whether an office seat and a technician seat cost the same. Subcontractors, as the plan table shows, need no license of their own, so they do not raise the count.
What to ask in a BuildOps quote
Every BuildOps figure apart from payment processing comes from a proposal, so these are the points to have written into it:
- The per-user price, field and office. Ask for both, and for the number of each you are buying (pricing page).
- The user floor and the term. The order sets both, and the floor cannot be lowered during the term (Terms of Service).
- Renewal. The public terms leave the term length and any renewal to each order, so ask what yours says about renewing and about the price when it renews (Terms of Service).
- Service, projects or both. Ask what adding the other scope later would cost, since the pricing page says you can start with one and add the other (pricing page).
- Implementation. The pricing page says implementation and onboarding support come with every plan, but it does not say they are free, and the Terms of Service treat implementation, onboarding, training and data migration as professional services bought under an order or a statement of work. Ask whether any of it carries a fee, including the ERP integration setup that BuildOps’s implementation page says every implementation includes.
- Fleet+ and CRM+. Neither module page gives a price or a unit. The Fleet+ page says its tracking hardware is self-installed with no upfront cost, which leaves the monthly charge to the quote.
- Payments+. Choose whether you absorb card fees or pass them to customers; the published rates for each are under payment processing in the price list section above (Payments+ page).
- Paying BuildOps by card. The terms put card fees on the customer when it pays its BuildOps bill by card (Terms of Service).
Who BuildOps suits
BuildOps is aimed at commercial specialty contractors. It has industry pages for commercial HVAC and mechanical, plumbing and electrical work. It fits firms that run service calls and construction projects and want both in one system, since its pricing page lets a service plan add project tools later. Its integrations page lists construction accounting and ERP systems such as Viewpoint Vista, Viewpoint Spectrum, Sage and NetSuite as well as QuickBooks. The pricing page pitches it to commercial contractors from mid-market shops to enterprise operations, and BuildOps also runs a small business page. Residential service companies are outside its market, as its about page makes plain.
ServiceTitan sells to commercial contractors too, with its own page for them. Neither BuildOps nor ServiceTitan publishes a price for 10 users. Our ServiceTitan pricing page sets out what it does publish about its packages and contract terms.
For a firm that wants a figure before booking a demo, the table below starts with BuildOps’s own row, then sets ServiceTitan, Knowify and Projul at the same three team sizes, each on its cheapest plan for that many users where its published prices reach that far. Check each plan’s features before setting its cost against a BuildOps quote.
Related: field service software pricing for every vendor we track and BuildOps vs ServiceTitan.
What the alternatives cost at three team sizes
BuildOps, then the alternatives to it, ordered the way every page on this site orders vendors: by the yearly cost for a mid-size team, published prices first.
How each cost is worked out: 12 times the monthly price of the cheapest plan that allows that many users (a small team is 2 technicians and 1 office user, a mid-size team 8 and 2, a large team 25 and 5), on that plan's cheapest published billing term. That plan may not include every feature you need. One-off fees are listed separately and are not included.
| Vendor | 3 users Small team: 2 technicians, 1 office | 10 users Mid-size team: 8 technicians, 2 office | 30 users Large team: 25 technicians, 5 office |
|---|---|---|---|
| BuildOps (for reference) | Not published | Not published | Not published |
| Knowify | $1,884 a year Published Core, billed annually Plus $16 per device one-off Published (Tool tag); plus $15 per device one-off Published (Driver ID fob) | $3,948 a year Published Advanced, billed annually Plus $16 per device one-off Published (Tool tag); plus $15 per device one-off Published (Driver ID fob) | $10,908 a year Published Advanced, billed annually Plus $16 per device one-off Published (Tool tag); plus $15 per device one-off Published (Driver ID fob) |
| Projul | $2,388 a year Published Starter, billed annually | $4,788 a year Published Core, billed annually | $14,388 a year Published Pro, billed annually |
| ServiceTitan | Not published | Not published | Not published |
Plus one-off fees, not published: Knowify.
No required one-off fees stated: Projul.
- Why Knowify
- Knowify serves trade contractors on QuickBooks Online with job costing, AIA billing and WIP reporting, and handles service work through its Service Pro add-on, sold on top of every plan.
- Why Projul
- Projul is built for construction and specialty contractors, lists commercial contractors among its industries, and handles service calls and project work in one system.
- Why ServiceTitan
- ServiceTitan has its own pages for commercial and specialty construction contractors, with project, job-costing and pay-application tools alongside service work.
Frequently asked questions
How much does BuildOps cost?
BuildOps does not say. Its pricing page charges by the number of field and office users and leaves the per-user figure to a custom proposal, and its Terms of Service refer to a monthly per-user price set in each order. For eight technicians and two office staff, its yearly cost is not published.
Does BuildOps offer a free trial?
None is advertised. The pricing page leads to a discovery call, a demo and a custom proposal, and the Terms of Service mention trials only as something BuildOps may choose to offer. The mobile app is a free download from the App Store.
Does BuildOps have a stock price?
BuildOps publishes no stock price, and its about page and company news mention no stock market listing. It is funded by venture investors: its company post announces a Series C round led by Meritech Capital Partners.
Prices by trade and task, and head-to-head comparisons
How we research prices: our methodology and how we estimate prices.
Sources
BuildOps
- buildops.com/features/crm, vendor page, checked November 10, 2026
- buildops.com/features/fleet, vendor page, checked November 10, 2026
- buildops.com/features/payments, vendor page, checked November 10, 2026
- buildops.com/implementation-process, vendor page, checked November 10, 2026
- buildops.com/platform, vendor page, checked November 10, 2026
- buildops.com/platform/financials, vendor page, checked November 10, 2026
- buildops.com/platform/integrations, vendor page, checked November 10, 2026
- buildops.com/platform/integrations/quickbooks-online, vendor page, checked November 10, 2026
- buildops.com/platform/sales-crm-tools, vendor page, checked November 10, 2026
- buildops.com/platform/service-management-suite, vendor page, checked November 10, 2026
- buildops.com/platform/technician-mobile-app, vendor page, checked November 10, 2026
- buildops.com/pricing, vendor page, checked November 10, 2026
- buildops.com/resources/hvac-price-book, vendor page, checked November 10, 2026
- buildops.com/small-business, vendor page, checked November 10, 2026
- buildops.com/terms-of-service, vendor page, checked November 10, 2026
- help.buildops.com/en/articles/10691922-pricebooks, vendor page, checked November 10, 2026
- help.buildops.com/en/articles/10691959-quickbooks-online…, vendor page, checked November 10, 2026
- help.buildops.com/en/articles/13324074-fixed-pricing-in-…, vendor page, checked November 10, 2026
- help.buildops.com/en/articles/15423192-buildops-payments…, vendor page, checked November 10, 2026
Knowify
- knowify.com/hvac-software, vendor page, checked November 10, 2026
- knowify.com/pricing, vendor page, checked November 10, 2026
- knowify.zendesk.com/hc/en-us/articles/360031433151-Yearly-…, vendor page, checked November 10, 2026
Projul
- projul.com/pricing, vendor page, checked November 10, 2026
ServiceTitan
- servicetitan.com/legal/terms-of-use, vendor page, checked November 10, 2026
- servicetitan.com/max, vendor page, checked November 10, 2026
- servicetitan.com/press/servicetitan-announcing-new-and-…, vendor page, checked November 10, 2026
- servicetitan.com/press/servicetitans-max-drives-ai-powe…, vendor page, checked November 10, 2026
- servicetitan.com/pricing, vendor page, checked November 10, 2026