BuildOps Pricing: No Published Plan Prices, Payments+ Fees and What to Ask in a Quote

BuildOps pricing is quoted, not published: its pricing page names no plans and shows no plan prices, and each contractor gets a custom proposal after a demo. We checked on .

The figures BuildOps does publish are the per-transaction fees for its Payments+ add-on, which has no monthly fee. It publishes no price for any plan, for its Fleet+ and CRM+ modules, or for implementation.

What a quote is built on is set out in the pricing page’s FAQ: the number of field and office users on the account, the trades you run, and the back-office tools and integrations you need. Plans are scoped to service work, project work or both, but BuildOps gives them no names.

BuildOps sells only to commercial contractors. Its about page describes the product as commercial-only and built around commercial assets rather than home addresses. This page is based on BuildOps’s public pages and terms; we have not used the product. BuildOps also appears in our HVAC software price comparison, alongside the other HVAC vendors and what each publishes.

BuildOps plans and what each covers

BuildOps does not publish plan names, so its pricing is shown as one subscription.

BuildOps plans
PlanPriceUsersOther billing termsIncludes
Subscription (plan names not published)Not publishedNo published maximumNone published
  • Every plan includes the core platform for dispatching, scheduling, quoting, invoicing, reporting and mobile access for field teams. (source: buildops.com/pricing)
  • Plans are scoped to service work, project work or both. A service-only plan covers dispatching, maintenance agreements, quoting and invoicing; a plan that includes projects adds submittals, RFIs, change orders, daily reports and job costing. (source: buildops.com/pricing)
  • Subcontractors are managed in BuildOps without needing their own user licenses. (source: buildops.com/pricing)

BuildOps's own site: BuildOps website.

What each plan includes

From BuildOps's own plan pages, checked on November 10, 2026. 'Not listed' means its pages don't mention it on that plan, not that the product can't do it. We have not used this product.

BuildOps features by plan
FeatureSubscription
Scheduling and dispatch Included 12
Route optimizationNot listed Note 1 5 2 14
GPS trackingAdd-on Not published 2 5
Online bookingNot listed 12 5
Estimates and quotes Included 12 9
Multi-option estimatesNot listed 12 5
Invoicing Included 12 5
Online card paymentsAdd-on, no monthly fee Published 3 19
Service agreements and memberships Included 12 5
Flat-rate pricebookNot listed Note 2 13 16 18
Equipment tracking Included 5 10
Inventory Included 6 5
QuickBooks Online sync Included 8 17
QuickBooks Desktop sync Included 8
Customer portalNot listed 12 5
Two-way textingNot listed 12 5
Email and text marketingNot listed 12 5 1
Phone system or call trackingNot listed 12 5
Timesheets Included 5 11
Job costingNot listed Note 3 12
Open APINot listed 12 5 7

Notes on these features

  1. Subscription, Route optimization: Pages describe sending the nearest technician, not route planning
  2. Subscription, Flat-rate pricebook: Vendor pages conflict: help center adds fixed-price items, a resource page says no HVAC price book
  3. Subscription, Job costing: Only on plans that include projects

“Subscription” in the table is our label, not a BuildOps plan name. BuildOps publishes one description of what every plan includes and says which tools come with a project scope, so the table has a single row.

What the BuildOps price list leaves out

Onboarding and implementation
  • Implementation and onboarding: Not published (the subscription)
Add-ons
  • Payments+: No monthly fee Published (the subscription)
  • Fleet+: Not published (the subscription)
  • CRM+: Not published (the subscription)
Payment processing
Payments+ (via Payabli) has no monthly or setup fee. Card payments cost 2.9% plus a fixed fee per transaction when the contractor absorbs the fee, or 3.25% plus the same fixed fee when it is passed to the customer, plus 0.35% for American Express (BuildOps' help article adds it to both rates; its Payments+ page states it only for absorbed fees). ACH costs 1%, with a cap per transaction. ACH returns and card chargebacks each carry a fixed fee. ACH is not available to Canadian accounts. (sources: help.buildops.com/en/articles/15423192-buildops-payments…, buildops.com/features/payments)
Contract length, renewal and price increases
Sold by order form. The subscription term and fees are set in each Order; the public Terms of Service do not state a standard term, auto-renewal or a cancellation-for-convenience right. The licensed user count is a floor that cannot be reduced during the term. Fees are non-refundable except in narrow cases, late payments can carry interest of up to 1.5% a month, and customers paying BuildOps by credit card pay the card fees. (source: buildops.com/terms-of-service)

What BuildOps costs a team of three, ten or thirty

BuildOps publishes no price we can cost for any team size, so its row heads the cost table of its alternatives instead of a table of its own.

How BuildOps counts users

BuildOps bills by user, and its Terms of Service make the number you sign for a floor rather than an estimate. You can add users partway through a term at your order’s monthly per-user rate, prorated, and the higher total becomes the new floor. You cannot drop below it until the term ends. A contractor that staffs up for a large project and shrinks afterwards would go on paying for the larger headcount until the term runs out.

The pricing page counts office users as well as field users, and says the cost per user depends on the plan and its features. It does not say whether an office seat and a technician seat cost the same. Subcontractors, as the plan table shows, need no license of their own, so they do not raise the count.

What to ask in a BuildOps quote

Every BuildOps figure apart from payment processing comes from a proposal, so these are the points to have written into it:

  • The per-user price, field and office. Ask for both, and for the number of each you are buying (pricing page).
  • The user floor and the term. The order sets both, and the floor cannot be lowered during the term (Terms of Service).
  • Renewal. The public terms leave the term length and any renewal to each order, so ask what yours says about renewing and about the price when it renews (Terms of Service).
  • Service, projects or both. Ask what adding the other scope later would cost, since the pricing page says you can start with one and add the other (pricing page).
  • Implementation. The pricing page says implementation and onboarding support come with every plan, but it does not say they are free, and the Terms of Service treat implementation, onboarding, training and data migration as professional services bought under an order or a statement of work. Ask whether any of it carries a fee, including the ERP integration setup that BuildOps’s implementation page says every implementation includes.
  • Fleet+ and CRM+. Neither module page gives a price or a unit. The Fleet+ page says its tracking hardware is self-installed with no upfront cost, which leaves the monthly charge to the quote.
  • Payments+. Choose whether you absorb card fees or pass them to customers; the published rates for each are under payment processing in the price list section above (Payments+ page).
  • Paying BuildOps by card. The terms put card fees on the customer when it pays its BuildOps bill by card (Terms of Service).

Who BuildOps suits

BuildOps is aimed at commercial specialty contractors. It has industry pages for commercial HVAC and mechanical, plumbing and electrical work. It fits firms that run service calls and construction projects and want both in one system, since its pricing page lets a service plan add project tools later. Its integrations page lists construction accounting and ERP systems such as Viewpoint Vista, Viewpoint Spectrum, Sage and NetSuite as well as QuickBooks. The pricing page pitches it to commercial contractors from mid-market shops to enterprise operations, and BuildOps also runs a small business page. Residential service companies are outside its market, as its about page makes plain.

ServiceTitan sells to commercial contractors too, with its own page for them. Neither BuildOps nor ServiceTitan publishes a price for 10 users. Our ServiceTitan pricing page sets out what it does publish about its packages and contract terms.

For a firm that wants a figure before booking a demo, the table below starts with BuildOps’s own row, then sets ServiceTitan, Knowify and Projul at the same three team sizes, each on its cheapest plan for that many users where its published prices reach that far. Check each plan’s features before setting its cost against a BuildOps quote.

Related: field service software pricing for every vendor we track and BuildOps vs ServiceTitan.

What the alternatives cost at three team sizes

BuildOps, then the alternatives to it, ordered the way every page on this site orders vendors: by the yearly cost for a mid-size team, published prices first.

How each cost is worked out: 12 times the monthly price of the cheapest plan that allows that many users (a small team is 2 technicians and 1 office user, a mid-size team 8 and 2, a large team 25 and 5), on that plan's cheapest published billing term. That plan may not include every feature you need. One-off fees are listed separately and are not included.

BuildOps and its alternatives: yearly cost at three team sizes
Vendor3 users Small team: 2 technicians, 1 office10 users Mid-size team: 8 technicians, 2 office30 users Large team: 25 technicians, 5 office
BuildOps (for reference)Not publishedNot publishedNot published
Knowify$1,884 a year Published Core, billed annually Plus $16 per device one-off Published (Tool tag); plus $15 per device one-off Published (Driver ID fob)$3,948 a year Published Advanced, billed annually Plus $16 per device one-off Published (Tool tag); plus $15 per device one-off Published (Driver ID fob)$10,908 a year Published Advanced, billed annually Plus $16 per device one-off Published (Tool tag); plus $15 per device one-off Published (Driver ID fob)
Projul$2,388 a year Published Starter, billed annually$4,788 a year Published Core, billed annually$14,388 a year Published Pro, billed annually
ServiceTitanNot publishedNot publishedNot published

Plus one-off fees, not published: Knowify.

No required one-off fees stated: Projul.

Why Knowify
Knowify serves trade contractors on QuickBooks Online with job costing, AIA billing and WIP reporting, and handles service work through its Service Pro add-on, sold on top of every plan.
Why Projul
Projul is built for construction and specialty contractors, lists commercial contractors among its industries, and handles service calls and project work in one system.
Why ServiceTitan
ServiceTitan has its own pages for commercial and specialty construction contractors, with project, job-costing and pay-application tools alongside service work.

Frequently asked questions

How much does BuildOps cost?

BuildOps does not say. Its pricing page charges by the number of field and office users and leaves the per-user figure to a custom proposal, and its Terms of Service refer to a monthly per-user price set in each order. For eight technicians and two office staff, its yearly cost is not published.

Does BuildOps offer a free trial?

None is advertised. The pricing page leads to a discovery call, a demo and a custom proposal, and the Terms of Service mention trials only as something BuildOps may choose to offer. The mobile app is a free download from the App Store.

Does BuildOps have a stock price?

BuildOps publishes no stock price, and its about page and company news mention no stock market listing. It is funded by venture investors: its company post announces a Series C round led by Meritech Capital Partners.

Sources

BuildOps

  1. buildops.com/features/crm, vendor page, checked November 10, 2026
  2. buildops.com/features/fleet, vendor page, checked November 10, 2026
  3. buildops.com/features/payments, vendor page, checked November 10, 2026
  4. buildops.com/implementation-process, vendor page, checked November 10, 2026
  5. buildops.com/platform, vendor page, checked November 10, 2026
  6. buildops.com/platform/financials, vendor page, checked November 10, 2026
  7. buildops.com/platform/integrations, vendor page, checked November 10, 2026
  8. buildops.com/platform/integrations/quickbooks-online, vendor page, checked November 10, 2026
  9. buildops.com/platform/sales-crm-tools, vendor page, checked November 10, 2026
  10. buildops.com/platform/service-management-suite, vendor page, checked November 10, 2026
  11. buildops.com/platform/technician-mobile-app, vendor page, checked November 10, 2026
  12. buildops.com/pricing, vendor page, checked November 10, 2026
  13. buildops.com/resources/hvac-price-book, vendor page, checked November 10, 2026
  14. buildops.com/small-business, vendor page, checked November 10, 2026
  15. buildops.com/terms-of-service, vendor page, checked November 10, 2026
  16. help.buildops.com/en/articles/10691922-pricebooks, vendor page, checked November 10, 2026
  17. help.buildops.com/en/articles/10691959-quickbooks-online…, vendor page, checked November 10, 2026
  18. help.buildops.com/en/articles/13324074-fixed-pricing-in-…, vendor page, checked November 10, 2026
  19. help.buildops.com/en/articles/15423192-buildops-payments…, vendor page, checked November 10, 2026

Knowify

  1. knowify.com/hvac-software, vendor page, checked November 10, 2026
  2. knowify.com/pricing, vendor page, checked November 10, 2026
  3. knowify.zendesk.com/hc/en-us/articles/360031433151-Yearly-…, vendor page, checked November 10, 2026

Projul

  1. projul.com/pricing, vendor page, checked November 10, 2026

ServiceTitan

  1. servicetitan.com/legal/terms-of-use, vendor page, checked November 10, 2026
  2. servicetitan.com/max, vendor page, checked November 10, 2026
  3. servicetitan.com/press/servicetitan-announcing-new-and-…, vendor page, checked November 10, 2026
  4. servicetitan.com/press/servicetitans-max-drives-ai-powe…, vendor page, checked November 10, 2026
  5. servicetitan.com/pricing, vendor page, checked November 10, 2026

Also linked in the text

  1. buildops.com/about
  2. buildops.com/industries/hvac
  3. buildops.com/industries/plumbing
  4. buildops.com/industries/electrical
  5. servicetitan.com/market/commercial-contractor-software
  6. apps.apple.com/us/app/buildops/id1459667206
  7. buildops.com/resource-category/company-news
  8. buildops.com/resources/series-c