Housecall Pro Pricing: Plans, Real Costs and What Is Not Published

Housecall Pro pricing starts at $59 a month for 1 user, billed annually (published price) for Basic on its general price list. Which list you see depends on your trade: HVAC, plumbing and electrical businesses are shown separate package prices on its trade pages, with no billing term given.

On the general list, a team of three users pays $1,788 a year on Essentials, billed annually (published price). On the trade list, the same team pays $3,588 a year on Essentials, billing term not stated (published price). Each is the cheapest plan that allows three users, and the costs for ten and thirty users are further down.

Beyond its plan prices, Housecall Pro gives no price for its AI answering add-on, Pipeline, Payroll or its Accounting service, for recurring service plans on the plans that don’t include them, or for the card reader you buy inside your account. Its trade pages also show an annual and monthly billing switch but don’t say which billing term the listed prices are on. The list under “What the Housecall Pro price list leaves out” gives the source for each. We checked these prices on November 10, 2026, from Housecall Pro’s public pricing, help and trade pages; we have not used the product. Our table of every field service software plan and price we track sets these lists beside every other vendor’s.

Housecall Pro plans on both price lists

The general list is the one on Housecall Pro’s pricing page, shown when no trade is chosen. It quotes each plan billed annually or month to month, and the plan table has both. Basic includes one user and Essentials five; only Max can add logins beyond the ones included, according to the billing help article, so a sixth user means Max. Basic and Essentials have a “Get Started” button on the pricing page, while Max has “Book Demo”, so Max is sold through a demo.

The trade list appears on Housecall Pro’s HVAC, plumbing and electrical pages, and the three pages show the same figures. It keeps the plan names but prices Essentials and Max two ways: for one user, and as a bundle that includes five users on Essentials and eight on Max, each with its own charge per extra user. Trade Max is $349 a month for 1 user, billing term not stated (published price; sources disagree); the cards and the FAQ on two of those pages give different figures, and the note under the table sets out both. The packages were announced in a Housecall Pro release, and its HVAC package help article describes the HVAC package as set up for residential and light-commercial work.

Promotions are left out. The pricing page shows introductory offers on the first month or months of each plan, and a gift card for booking a demo. They are not plan prices, so this page does not use them.

Reading the two plan tables

Each row opens with the plan’s headline price, its label and its billing term. In the general table, the “Other billing terms” column holds the month-to-month price. In the trade table the same column reads “None published”, because the trade pages print one figure per card without tying it to a term.

Trade Essentials and Max each carry two price lines: the first is the plan for a single user, the second is the bundle. The per-user charge in the Users column is printed under the bundle on the HVAC page, and the page doesn’t say whether it can also be added to the single-user price. A trade team that needs several logins but not the bundle’s full headcount should ask how they are charged.

The feature table under the plans gives each plan on each list its own column: the general plans first, then the trade plans, which get their own columns because their features differ from the general plans of the same names. Some rows, such as cleaning checklists, recurring cleans and seasonal programs, belong to the standard feature list this site uses for every vendor and matter mostly to cleaning and lawn businesses. A cell reading “Add-on, plans not confirmed” means a source sells the item as an add-on without naming the plans that can buy it. The numbered notes under the table carry the vendor’s own qualification for a cell, such as the plan a feature starts on.

Comparing the general list with the trade packages

A general price and a trade price for the same plan name don’t buy the same bundle. Housecall Pro’s HVAC package and electrical package help articles describe each package as a standard plan with a set of trade tools added, and both say the packages fold in tools that are normally paid add-ons: the Sales Proposal Tool and membership plans from Essentials, and Pipeline on Max.

On the general list, the Sales Proposal Tool is $40 a month, billing term not stated (published price) on Basic and Essentials, while recurring service plans and Pipeline are add-ons with no published price. So before setting the two lists side by side, add to the general plan whatever add-ons you would buy with it. A general Essentials customer who sells maintenance memberships and sends sales proposals would pay for the proposal tool at its published price and for service plans at a price Housecall Pro gives only on request.

Card surcharging is treated differently too. On the general plans, Housecall Pro takes a fee on each surcharged card transaction, according to its surcharging FAQ. The HVAC and electrical package articles say surcharging carries no added fee in the packages. The payment processing row under the next heading gives the general rate, so a firm that plans to pass card fees on to customers should count that row when it compares the two lists.

The same row shows that card rates depend on how a card is taken: tapped or inserted in person, entered online by the customer, or keyed in by your office, according to the payment processing article. A business that collects most payments at the door will pay a different blend of fees from one that emails invoices and takes cards online. Instant payouts through Instapay add a further fee on top of the processing rate, according to the Instapay FAQ.

What the Housecall Pro price list leaves out

Answering calls. Housecall Pro sells two ways to have calls answered, and neither has a price we could find. CSR AI answers calls and chats with AI and is the one member of its AI Team that is an optional add-on rather than included free, according to the AI Team help article. HCP Assist uses trained people and is sold on “flexible minute plans”, according to its call answering page, which gives no amounts.

Accounting. Housecall Pro Accounting pairs software with a bookkeeping team, and its help article asks you to book a call for the price. This is a service on top of a plan, not the QuickBooks Online sync shown in the feature grid above.

Charges that grow with crews and trucks. Several of the priced add-ons in the list are charged per person, per vehicle or per device, so their total depends on the size of the operation, not on the plan. Tap to Pay on Mobile is billed for each user who takes at least one Tap to Pay payment in a billing cycle, according to the Tap to Pay help article. Vehicle GPS tracking is priced per vehicle and dashcam monitoring per device, according to the vehicle GPS overview and the dashcam article. The Voice packages for call tracking and calling are sold by bundles of minutes with overage charges on top, according to the Voice FAQ, so the entry price in the list is a floor. Card readers are ordered from the card reader screen inside the account, in whatever quantity you choose, and carry no public price, according to the card reader FAQ, so a firm that wants a reader for each technician should ask for that figure as well. None of these is in the yearly costs below; multiply the per-vehicle and per-device figures by the trucks you would equip.

What Housecall Pro costs a team of three, ten or thirty

How each cost is worked out: 12 times the monthly price of the cheapest plan that allows that many users (a small team is 2 technicians and 1 office user, a mid-size team 8 and 2, a large team 25 and 5), on that plan's cheapest published billing term. That plan may not include every feature you need. One-off fees are listed separately and are not included.

Yearly cost at three team sizes

Vendor	3 users Small team: 2 technicians, 1 office	10 users Mid-size team: 8 technicians, 2 office	30 users Large team: 25 technicians, 5 office
Housecall Pro, general pricing	$1,788 a year Published Essentials, billed annually	$4,428 a year Published Max, billed annually	$12,828 a year Published Max, billed annually
Housecall Pro, HVAC, plumbing and electrical pricing	$3,588 a year Published Essentials, billing term not stated	$9,588 a year Published Essentials or Max (same cost), billing term not stated	$27,588 a year Published Max, billing term not stated

Plus one-off fees, not published: Housecall Pro, general pricing and Housecall Pro, HVAC, plumbing and electrical pricing.

The two lists reach these figures differently. On the general list, three users fit within Essentials, and ten or thirty need Max, which includes eight and charges per user after that, according to the pricing page. On the trade list, Essentials is not capped at five: its five-user bundle takes extra users at a per-user charge, according to the HVAC page. Trade Max’s bundle also takes extra users, at its own charge, according to the same page, so a larger trade team could be priced on either plan; ask Housecall Pro to quote both for your headcount. On the general list, a team of ten pays $4,428 a year on Max, billed annually (published price) and a team of thirty $12,828 a year on Max, billed annually (published price). On the cheapest trade plan for ten users, an HVAC, plumbing or electrical team pays $9,588 a year on Essentials or Max (same cost), billing term not stated (published price). On the cheapest for thirty, it pays $27,588 a year on Max, billing term not stated (published price).

The trade figures carry the billing term “not stated” because the trade pages, though they show an annual and monthly switch, don’t say which term the listed prices are on, so ask which term a quote assumes before setting it against the general list. Our page on how we label and estimate prices explains how each figure is worked out.

Questions to put to Housecall Pro before you sign

The published lists leave several points open. Each of these is worth a written answer from Housecall Pro before you commit:

• Which package your quote is drawn from. Housecall Pro’s page for AI tools mentions a “Mechanical Package” with its own pricing for HVAC, plumbing and electrical contractors. Ask which package and which list your price comes from, and whether a trade business may choose a general plan instead.
• Extra logins on general Max. The pricing page prints a per-user charge for logins beyond those Max includes, but doesn’t say whether it is the same on annual and monthly billing.
• What follows an introductory offer. The pricing page advertises reduced prices for the first month or months of each plan. Ask what you will pay once the offer ends, and on which billing term.
• Prices for the add-ons you will use. Service plans on general Basic and Essentials, Pipeline outside the plans that include it, CSR AI, Payroll, Accounting and the card reader all lack a public price.
• Your Voice package. The Voice FAQ gives entry prices and minute bundles; ask which bundle matches your call volume and what each minute over it costs.
• How Tap to Pay is counted. Its help article charges per active user, while the payment processing article charges per active device, so a technician who takes payments on a phone and a tablet could be billed twice. Ask which applies.
• Setup fees. The billing help article names setup fees among the charges it won’t refund, but Housecall Pro publishes no amount and doesn’t say who is charged one.

Changing plans, the trial and the guarantee

The trial runs on Max. 14-day free trial with full access to Max plan features and no credit card needed to start. A trial with no payment method closes on its own after 14 days. 40 9 Because the trial shows Max’s features, some of what you try may not come with the general Basic or Essentials plan, so check the feature table for the plan you would buy. The billing help article describes the automatic closing only for a trial with no payment method; if you have added one, it says to contact support to close the account.

Moving between plans. Plans are changed from the billing settings inside the account. The same screen switches between monthly and annual billing and adds the Max-only extra logins and add-ons such as service plans, the Sales Proposal Tool, vehicle tracking and Pipeline, according to the billing help article. An upgrade on a monthly plan is charged pro rata for the rest of the current cycle, then at the new plan’s full rate from the next billing date. A downgrade waits until the current monthly or annual period ends, according to the pricing FAQ. On annual billing, a team that shrinks partway through the year has already paid for its plan to the end of that year, and the downgrade applies from renewal.

The money-back guarantee is not automatic. The billing help article says the guarantee applies only where it was offered at sign-up and recorded on the account. It refunds the baseline subscription fee and nothing else: setup fees, postcards, chargebacks and other charges outside the basic subscription stay non-refundable. If the guarantee matters to you, ask for it to be noted on your account before you pay.

Who Housecall Pro suits

Housecall Pro’s pricing FAQ says it is designed for home service businesses such as HVAC, plumbing, electrical, cleaning and landscaping, and it is sold only in the US and Canada, according to its affiliate page. On the general list, a one-person business can start on Basic and a team of up to five on Essentials, both from the pricing page. A sixth user puts it on Max, which starts with a demo.

For HVAC, plumbing and electrical firms the deciding question is which list applies. If Housecall Pro quotes you from its trade pages, budget from the trade rows above, not the general ones. Our HVAC software price comparison uses its HVAC prices throughout and sets them beside other HVAC vendors.

If you are comparing it with one rival, the Housecall Pro vs Jobber comparison puts both sets of plans side by side at the same three team sizes. For a vendor that publishes no price at all, see what ServiceTitan’s pricing page shows instead.

Other comparisons that involve Housecall Pro:

• Housecall Pro vs ServiceTitan
• FieldEdge vs Housecall Pro
• Housecall Pro vs Workiz

What comparable vendors cost

The table below shows what Jobber, Service Fusion and Workiz cost at the same three team sizes, each on its cheapest plan for that many users, wherever their published prices reach that many. The cheapest plan for a team may leave out features you need, so check each vendor’s plan list before you switch.

The same costs for alternatives to Housecall Pro, ordered the way every page on this site orders vendors: by the yearly cost for a mid-size team, published prices first.

Costs are worked out as described under the first cost table.

Alternatives to Housecall Pro: yearly cost at three team sizes

Vendor	3 users Small team: 2 technicians, 1 office	10 users Mid-size team: 8 technicians, 2 office	30 users Large team: 25 technicians, 5 office
Service Fusion	$2,496 a year Published Publication note Starter, billed annually	$2,496 a year Published Publication note Starter, billed annually	$2,496 a year Published Publication note Starter, billed annually
Jobber	$1,788 a year Published Connect, billed annually	$2,748 a year Published Sources disagree Connect, billed annually	Not published
Workiz	$3,300 a year Published Publication note Standard, billed annually	Not published	Not published

Plus one-off fees, not published: Service Fusion, Jobber and Workiz.

Notes on these figures

1. Service Fusion Starter: Publication note: In Service Fusion's pricing page code, which lists slightly different plan contents from the visible page; the page showed no prices in a browser when last checked.
2. Jobber Connect: Sources disagree. Jobber's pricing page sells Connect at set prices for up to 15 users, but its help article says the plan supports up to 5 users. We use the pricing page; check with Jobber before relying on a larger team on this plan. (sources: getjobber.com/pricing, help.getjobber.com/en/articles/the-connect-plan)
3. Workiz Standard: Publication note: Stated in Workiz's file for AI tools; its pricing page shows Request pricing.

Why Service Fusion

Service Fusion serves the same HVAC, plumbing and electrical businesses and charges one flat fee per plan for unlimited users, so headcount doesn't change the plan price.

Why Jobber

Jobber also lists its plans publicly and lets a team buy one without a sales call, but charges every trade from one price list, with no separate HVAC, plumbing or electrical packages.

Why Workiz

Workiz sells to the same repair and installation trades and pitches itself to businesses that take much of their work by phone, though its phone system and AI answering are sold separately from its plans.