FieldEdge vs ServiceTitan: How Each Prices, Renews and Splits Its Plans

FieldEdge vs ServiceTitan comes down to what each bills you for and how its contract renews and ends: FieldEdge counts licenses, and ServiceTitan counts managed technicians. The Xplor terms FieldEdge links renew automatically and charge the monthly fees left on the term if you leave early; ServiceTitan’s Terms of Use charge every remaining payment, and run month to month only when there is no order form.

Neither vendor here lists a plan price: FieldEdge publishes prices only for optional training, and ServiceTitan publishes no figure at all. Both are aimed at established HVAC, plumbing and electrical shops. FieldEdge’s home page addresses small and mid-market contractors running several trucks, and a press release about its Ply integration calls it software for home service contractors. ServiceTitan’s referral program asks customers to refer businesses with at least three technicians and one full-time office employee. Its help article on managed technicians says a customer who signed up at the minimum access level of three managed technicians is billed for three, even with fewer entered; it doesn’t say every customer has that minimum.

This comparison is based on each vendor’s public pages, price lists and terms, checked on November 10, 2026; we have not used either product. Each vendor has its own page here: FieldEdge’s plans, training fees and Xplor terms and what ServiceTitan publishes about its packages.

FieldEdge and ServiceTitan side by side

The order of the columns follows the rule in our methodology. With no price on either side, it says nothing about value.

Plans, and the features where they differ

Where their features differ

From each vendor's own plan pages, checked on November 10, 2026. 'Not listed' means the vendor's pages don't mention it on that plan, not that the product can't do it. We have not used these products.

FieldEdge and ServiceTitan: the features where they differ, the lowest plan that includes each

Feature	FieldEdge	ServiceTitan
Route optimization	Not listed (Feature page does not say which plans) 10 5	Not listed (Starter, Essentials and The Works: Dispatch Pro, an add-on, assigns jobs by proximity; route ordering not described. Max assigns technicians by location; route ordering not described) 46 19 14 56 53 23
GPS tracking	Not listed (Feature page does not say which plans) 10 6	✓ All plans 17 41
Online booking	✓ On Elite; add-on on Select and Premier 10 2	✓ On Max; add-on listed for Starter, Essentials and The Works, not confirmed 47 40 56 41 53
Estimates and quotes	✓ All plans 10	✓ From Essentials 56 24 43
Multi-option estimates	✓ From Premier; add-on on Select 10	✓ From Essentials 56 37
Online card payments	✓ On Elite; add-on on Select and Premier 10 2 3	✓ On Max 56 25 53
Service agreements and memberships	✓ All plans 10	✓ On The Works 56 32
Equipment tracking	Not listed (Feature page does not say which plans) 10 4	✓ All plans 26 53
Inventory	✓ On Elite 10	Not listed (Starter, Essentials and The Works: Help center does not say which packages. Max page names inventory without describing stock tracking) 56 27 22 53 41
Customer portal	✓ On Elite; add-on on Select and Premier 10 2	Not listed (Help center does not say which packages) 56 18 53 41
Two-way texting	✓ On Elite; add-on on Select and Premier 10 8	✓ All plans 17 41
Email and text marketing	✓ On Elite; add-on on Select and Premier 10 8	✓ On Max; add-on listed for Starter, Essentials and The Works, not confirmed 31 45 41 53
Phone system or call tracking	✓ On Elite 10	✓ On Max 56 34 41
Timesheets	✓ All plans 10	✓ On Essentials and The Works 56 33 42 16
Job costing	Not listed 10	Not listed (Help center does not say which packages) 56 39 53 41
Open API	Not listed 10 9	Not listed (No package-level statement found) 56 29 53 41

• Both FieldEdge and ServiceTitan include these on every plan: scheduling and dispatch; invoicing; a flat-rate pricebook; QuickBooks Online sync; QuickBooks Desktop sync. 10 56 20 41 53 28 35 21 36 13 38

Each cell names the lowest plan, in the vendor's own order, whose page lists the feature ("From"), or the plans that list it ("On") when only the vendor's last plan does or a higher plan does not. The cells come from each vendor's own plan pages.

Each FieldEdge plan includes everything in the one below it, and Elite absorbs the extras that Select and Premier price separately. ServiceTitan’s three packages on its pricing page also add features as you go up, but its Pro products sit outside all of them. Max has its own page, and no ServiceTitan page places it above or below The Works.

What a team of three, ten or thirty would pay

How each cost is worked out: 12 times the monthly price of the cheapest plan that allows that many users (a small team is 2 technicians and 1 office user, a mid-size team 8 and 2, a large team 25 and 5), on that plan's cheapest published billing term. That plan may not include every feature you need. One-off fees are listed separately and are not included.

Yearly cost at three team sizes

Vendor	3 users Small team: 2 technicians, 1 office	10 users Mid-size team: 8 technicians, 2 office	30 users Large team: 25 technicians, 5 office
FieldEdge	Not published	Not published	Not published
ServiceTitan	Not published	Not published	Not published

There is nothing to multiply out for either vendor, because no plan has a figure. What the two quotes will be built on differs: FieldEdge’s pricing page names team size and add-ons, while ServiceTitan’s pricing page prices per technician. ServiceTitan’s Terms of Use also list order forms, pricing included, among its confidential information.

The differences that change the decision

What you are billed for: licenses or managed technicians

FieldEdge sells licenses of two kinds. Its plumbing software page says office licenses give managers and dispatchers the dispatch board and reporting, while the mobile app serves staff on jobs. The pricing page includes two mobile app licenses with Select, four with Premier and six with Elite, and the Premier card lists additional mobile app licenses. It does not say how many office licenses a plan includes or what an extra license of either kind costs. A firm with more technicians than its plan’s mobile licenses should get the price of each extra license in the quote.

ServiceTitan counts technicians. Its Terms of Use split users into field users (Managed Technicians and Managed Installers) and administrative users, and its help article on managed technicians says that marking a technician as managed brings them into billing; the same article says helpers, apprentices and parts runners may fall outside the definition. The Terms also let a customer agree a minimum number of user subscriptions, which it pays for through the term, and let ServiceTitan raise the price for a customer with no agreed minimum if its number of field users falls. So the question to put to ServiceTitan is which of your staff it will count, and whether you are committing to a minimum.

Renewal, early exit and price rises

The contract terms row above gives each vendor’s terms in full. FieldEdge’s legal page links Xplor’s standard US software terms as its service agreement; Xplor is FieldEdge’s parent company. Under those Xplor terms, the first term is whatever your Order Form says, and the agreement then renews by itself unless written notice arrives before a deadline. Leaving early costs the monthly fees left on the term. If Xplor raises fees by more than CPI, the customer may cancel without penalty within a short window after the notice. FieldEdge’s pricing FAQ adds that you can upgrade at any time but move down a plan only when the contract period ends.

ServiceTitan’s Terms of Use also leave the term to each order form. Without one, a subscription runs month to month and renews automatically. Ending a term early costs all the remaining payments, fees are non-refundable, and ServiceTitan can change fees on notice unless the order form says otherwise. To cancel, its help center sends you to your customer success manager.

In both cases the order form decides the real commitment, so read it before signing rather than relying on the public terms.

Extras: folded into Elite, or bought as Pro products

FieldEdge prices Proposal Pro, MarketingEdge, Academy and the Consumer Management Portal only on request for Select and Premier, and includes all four in Elite, according to its pricing page. Elite also adds outbound call recording, unlimited saved reports and warehouse inventory.

ServiceTitan sells Marketing Pro, Contact Center Pro, Scheduling Pro, Dispatch Pro, Fleet Pro, Field Pro, Pricebook Pro and an AI Virtual Agent as Pro products, listed on its Pro products page with no prices. Its Terms of Use treat each Pro product as an extra subscription charged every billing period until you cancel it. No ServiceTitan page says which packages include any of them.

That difference shows in the feature grid. FieldEdge includes online booking on Elite (an add-on on Select and Premier. Service requests through the Consumer Management Portal); ServiceTitan includes it on Max (an add-on listed for Starter, Essentials and The Works, not confirmed). FieldEdge includes email and text marketing on Elite (an add-on on Select and Premier); ServiceTitan includes it on Max (an add-on listed for Starter, Essentials and The Works, not confirmed). FieldEdge includes a customer portal on Elite (an add-on on Select and Premier); ServiceTitan's plan pages do not list it (Help center does not say which packages).

Service agreements and estimates

For a business that sells maintenance agreements, the plan you buy matters. FieldEdge includes service agreements and memberships on every plan; ServiceTitan includes them on The Works. FieldEdge marks service agreements as basic on Select and advanced on the two higher plans, and its field service software page describes dashboards that track agreements coming up for renewal. On ServiceTitan’s pricing page, Customizable Memberships appears only in The Works.

For quoting on site: FieldEdge includes estimates and quotes on every plan; ServiceTitan includes them from Essentials. FieldEdge includes multi-option estimates from Premier (an add-on on Select); ServiceTitan includes them from Essentials. FieldEdge’s single-option quotes on Select become tiered proposals only with Proposal Pro, which its Proposal Pro page describes.

Texting, vehicle tracking and equipment records

FieldEdge includes two-way texting on Elite (an add-on on Select and Premier); ServiceTitan includes it on every plan. FieldEdge's plan pages do not list GPS tracking (Feature page does not say which plans); ServiceTitan includes it on every plan. FieldEdge's plan pages do not list equipment tracking (Feature page does not say which plans); ServiceTitan includes it on every plan. “Not listed” means the vendor’s plan pages don’t mention the feature on that plan, so ask for a demo of anything you rely on.

Accounting and card payments

FieldEdge’s pricing page limits Elite’s warehouse inventory to QuickBooks Desktop Enterprise with Advanced Inventory, and the FAQ on the same page also names an Intacct integration. ServiceTitan’s accounting integrations page lists Sage 50, Sage Intacct, NetSuite and Xero as well as both editions of QuickBooks, and its QuickBooks Online help article says the customer success manager switches that integration on.

Neither vendor publishes what its own payment service charges you. FieldEdge Payments runs on Xplor Pay, and its payments page promises rates tailored to your transaction volume. ServiceTitan’s payments page says fees depend on the payment method, the transaction type and your agreement.

Onboarding and training

FieldEdge gives every plan an onboarding specialist, and the Xplor terms leave any implementation fee to the Order Form. After go-live it publishes its training prices in a help center article: a group class for any number of your staff is $399 one-off (published price), and a private half-day virtual session is $750 one-off (published price). ServiceTitan publishes no price for onboarding or training.

Max and AI

ServiceTitan’s Max page describes AI agents for booking, dispatch, field work and invoicing, with no price. A press release says Max is open to every residential in-home contractor, the market both vendors share. If an AI package is part of your decision, ask ServiceTitan whether Max replaces The Works or comes on top of it, and whether it includes any Pro products.

Getting two quotes you can set side by side

Because both prices come from a sales call, the comparison is only as good as the two quotes. Ask each vendor the same questions, in writing.

Ask about	FieldEdge	ServiceTitan
What you are billed for	Mobile app and office licenses included, and the price of each extra one	How many managed technicians you will be billed for, and who counts as one
Minimum commitment	The length of the first term in the Order Form	Any minimum number of subscriptions you are agreeing to, and, without one, whether the price can rise if your field users fall
Renewal	The notice deadline to stop automatic renewal	Whether the order form renews, and on what notice
Price rises	Whether your Order Form keeps the right to cancel after a rise above CPI	Whether the order form overrides ServiceTitan’s notice for fee changes
Extras	Proposal Pro, MarketingEdge and the portal priced on Select or Premier, against an Elite quote	Each Pro product priced by name, and how it is billed
One-off costs	Any implementation fee, as an amount	Any onboarding or implementation charge, as an amount
Card processing	FieldEdge Payments rates at your volume	ServiceTitan Payments rates by payment method

Get both quotes for the same headcount and term, so the yearly totals can be compared.

Who should pick which

We don’t name a winner. Without prices to compare, the right choice depends on the kind of work you do, how you buy extras, your accounting system, how much contract flexibility you need and how you want support delivered.

Residential service with maintenance plans. Both fit. FieldEdge includes service agreements on every plan, and its Elite plan bundles proposals, marketing and a customer portal, so one quote covers them. ServiceTitan lists Customizable Memberships only in The Works and sells its Pro products separately, so price the package and the add-ons you would actually use.

Commercial or construction work as well as service. ServiceTitan has pages for commercial contractors and specialty construction contractors, covering crew scheduling, daily logs and pay applications. FieldEdge’s industries page lists HVAC, plumbing, electrician, locksmith and appliance repair, so ask FieldEdge directly about project work.

Accounting beyond QuickBooks. If you run Sage, NetSuite or Xero, ServiceTitan lists those integrations on its integrations page. FieldEdge’s plan table names QuickBooks Online and Desktop, and its pricing FAQ also names Intacct, so ask about any other system.

Contract flexibility. FieldEdge’s terms renew automatically but give a way out when fees rise above CPI, and a plan can’t be downgraded mid-term. ServiceTitan runs month to month only when there is no order form, so the order form you sign sets the commitment. Neither advertises a free trial. FieldEdge’s pricing FAQ says it offers none, and on ServiceTitan: No free trial was found. ServiceTitan sells through a demo and a custom quote; the pricing page offers "Request Pricing" and "Get Demo" only. 56 49

Support. FieldEdge ties support to the plan, according to its pricing FAQ: chat on Select, email or phone on Premier, and a dedicated customer success representative on Elite. ServiceTitan’s help center sends both QuickBooks Online setup and cancellation through your customer success manager.

Other comparisons: BuildOps vs ServiceTitan for commercial contractors, FieldEdge vs Housecall Pro, Housecall Pro vs ServiceTitan and Jobber vs ServiceTitan. For vendors that do publish prices, see our HVAC software price comparison and the price list for every vendor we track, or the Housecall Pro vs Jobber comparison.