Service Fusion vs ServiceTitan: Flat Published Prices Against Per-Technician Quotes

Service Fusion vs ServiceTitan is a choice between a flat monthly price with unlimited users, which Service Fusion publishes, and a per-technician price that ServiceTitan gives only in a quote. Service Fusion’s entry plan, Starter, is $208 a month for unlimited users, billed annually (published price; publication note), while every package on ServiceTitan’s pricing page carries a “Request Pricing” button instead of a figure.

ServiceTitan publishes no price for 10 users; Service Fusion's is $2,496 a year, billed annually (published price; publication note). Because ServiceTitan publishes no plan prices, this page cannot say which of the two costs less for any team. What it can set out, from each vendor’s public documentation as checked on November 10, 2026, is how each one charges, what each plan includes, the contract terms each vendor publishes, and what to ask ServiceTitan to put in writing. We have not used either product.

Both vendors sell to HVAC, plumbing and electrical businesses, and both appear in our HVAC software price comparison. For every figure behind this page, see the Service Fusion price list and what ServiceTitan does and does not publish.

Service Fusion and ServiceTitan side by side

The columns follow the ordering rule in our methodology, which is the published yearly cost for a team of ten. The order says nothing about which product is better.

Plans by billing term, and where their features differ

Service Fusion’s pricing page code gives each plan an annual and a month-to-month price, and each figure carries a note saying so. ServiceTitan’s packages appear with no price on any term. Max, which ServiceTitan sells from its own page rather than the pricing page, is shown last; that placement is ours, and no ServiceTitan page places Max above or below The Works.

Where their features differ

From each vendor's own plan pages, checked on November 10, 2026. 'Not listed' means the vendor's pages don't mention it on that plan, not that the product can't do it. We have not used these products.

Service Fusion and ServiceTitan: the features where they differ, the lowest plan that includes each

Feature	Service Fusion	ServiceTitan
Route optimization	Not listed (Vendor pages disagree and name no plan) 5 1 27	Not listed (Starter, Essentials and The Works: Dispatch Pro, an add-on, assigns jobs by proximity; route ordering not described. Max assigns technicians by location; route ordering not described) 63 36 31 73 70 40
GPS tracking	Add-on 5 4	✓ All plans 34 58
Online booking	✓ On Pro; add-on on Starter and Plus 5 22 14	✓ On Max; add-on listed for Starter, Essentials and The Works, not confirmed 64 57 73 58 70
Estimates and quotes	✓ All plans 5	✓ From Essentials 73 41 60
Multi-option estimates	✓ All plans 5 19 2	✓ From Essentials 73 54
Online card payments	✓ All plans 5 6	✓ On Max 73 42 70
Service agreements and memberships	Not listed (Starter and Plus: Help center mentions an add-on without naming plans. Pro: New Service Agreements module is in closed beta) 5 29 24	✓ On The Works 73 49
Flat-rate pricebook	Add-on 5 3 12	✓ All plans 73 52 38 53 58
Equipment tracking	Not listed (Help center describes it without naming plans) 5 11	✓ All plans 43 70
Inventory	✓ From Plus; add-on on Starter 5 20	Not listed (Starter, Essentials and The Works: Help center does not say which packages. Max page names inventory without describing stock tracking) 73 44 39 70 58
Customer portal	✓ On Pro; add-on on Starter and Plus 22 5 14	Not listed (Help center does not say which packages) 73 35 70 58
Two-way texting	Add-on 5 8 17 22 16	✓ All plans 34 58
Email and text marketing	Not listed 5	✓ On Max; add-on listed for Starter, Essentials and The Works, not confirmed 48 62 58 70
Phone system or call tracking	Add-on 5 8 22	✓ On Max 73 51 58
Timesheets	Not listed (Help center describes job labor time without naming plans) 5 26	✓ On Essentials and The Works 73 50 59 33
Job costing	✓ From Plus; add-on on Starter 5 21	Not listed (Help center does not say which packages) 73 56 70 58
Open API	✓ On Pro 22 18 5	Not listed (No package-level statement found) 73 46 70 58

• Both Service Fusion and ServiceTitan include these on every plan: scheduling and dispatch; invoicing; QuickBooks Online sync; QuickBooks Desktop sync. 5 25 13 73 37 58 70 45 30 55

Each cell names the lowest plan, in the vendor's own order, whose page lists the feature ("From"), or the plans that list it ("On") when only the vendor's last plan does or a higher plan does not. The cells come from each vendor's own plan pages.

What each costs a team of three, ten or thirty

How each cost is worked out: 12 times the monthly price of the cheapest plan that allows that many users (a small team is 2 technicians and 1 office user, a mid-size team 8 and 2, a large team 25 and 5), on that plan's cheapest published billing term. That plan may not include every feature you need. One-off fees are listed separately and are not included.

Yearly cost at three team sizes

Vendor	3 users Small team: 2 technicians, 1 office	10 users Mid-size team: 8 technicians, 2 office	30 users Large team: 25 technicians, 5 office
Service Fusion	$2,496 a year Published Publication note Starter, billed annually	$2,496 a year Published Publication note Starter, billed annually	$2,496 a year Published Publication note Starter, billed annually
ServiceTitan	Not published	Not published	Not published

Plus one-off fees, not published: Service Fusion.

Service Fusion’s pricing page says every plan includes unlimited users, so its figures depend on the plan, not on the headcount. ServiceTitan’s column is Not published at every size, so the two cannot be set side by side on cost. Each of Service Fusion’s figures is twelve times the monthly price of its cheapest plan on annual billing, before any add-ons, and our page on how we label and estimate prices explains the labels.

Some other sites print a per-technician monthly range for ServiceTitan. We could not trace it to three independent, dated sources, so it is not used in any table or cost on this page. Reported elsewhere, unverified; not a price: $245 to $500 per technician per month, on thepricer.org, forz.io and projul.com (how we treat ranges like these).

The differences that change the decision

How each one counts the people you pay for

On Service Fusion, headcount does not change the plan fee. Its pricing page says every plan includes unlimited users and that the price is the same whatever the number of users, so dispatchers, office staff and part-time technicians add nothing to it.

ServiceTitan prices per technician, according to its pricing page. Its Terms of Use bill field users, defined as people who do customer jobs alone, lead an install crew or bring in revenue credited to them, and say administrative users such as dispatchers and call center staff may come with a package in set quantities at no extra charge. Neither the quantities nor the price of further office users is published. Its help article on managed technicians says helpers, apprentices and parts runners may fall outside the count, so how you classify your staff shapes the quote.

Unlimited users covers Service Fusion’s plan fee, not every line of its bill. Its help article on add-ons says ServiceCall.ai, its calling and call tracking tool, is billed per user each month, and its help article on GPS units says GPS Fleet Tracking is billed per unit. Neither price is published.

Contracts, renewal and leaving

The contract terms row above quotes each vendor in full. The practical difference is what leaving costs.

Service Fusion’s pricing page says its plans carry no contract and run month to month, with a discount for paying a year at once. The annual price is charged as one payment at sign-up, and its Subscription Agreement says fees are non-refundable and plan changes are not pro-rated, so choosing annual billing commits a full year’s fee on day one.

ServiceTitan sets the term in each customer’s order form. Its Terms of Use say ending a term early costs all of the remaining payments. They also let a customer agree a minimum number of user subscriptions, which it pays for through the term, and let ServiceTitan raise the price for a customer with no agreed minimum if its number of field users falls. The same Terms treat order forms, pricing included, as ServiceTitan’s confidential information. To cancel, its help article sends customers to their customer success manager.

Add-ons, onboarding and other unpublished charges

Neither vendor prices its extras in public. Service Fusion lists add-ons on its plan cards without figures, from job photo uploads and inventory on Starter to ServiceCall.ai and GPS Fleet Tracking on every plan, and says several are switched on by its billing department. Its pricing page says every plan comes with personalized onboarding and lists no onboarding fee, and its Subscription Agreement treats a data export done by Service Fusion as a separately invoiced professional service.

ServiceTitan sells Pro products such as Marketing Pro, Dispatch Pro, Fleet Pro and Pricebook Pro on top of a package, none with a price on its Pro products page. Its Terms of Use treat each as an extra recurring subscription, and its onboarding page describes training with no price. Ask each vendor to price every extra you expect to use.

Payment processing

Service Fusion posts the rates for Service Fusion Payments on its payments fee page, shown in the payment processing row above. ServiceTitan does not publish its rates; its payments page says fees depend on the payment method, the transaction type and each customer’s agreement. A buyer who takes most payments by card can work out Service Fusion’s processing cost before signing, and needs a written rate from ServiceTitan to do the same.

What the plans include

On ServiceTitan’s pricing page, the packages differ in which features they list, while Service Fusion’s pricing page sells several modules as add-ons on Starter that its higher plans include. Service Fusion includes estimates and quotes on every plan; ServiceTitan includes them from Essentials. Service Fusion sells GPS tracking as an add-on; ServiceTitan includes it on every plan. Service Fusion includes job costing from Plus (an add-on on Starter); ServiceTitan's plan pages do not list it (Help center does not say which packages).

Service Fusion’s flat-rate price book is an integration with Profit Rhino, according to its flat-rate page, and ServiceTitan sells a ready-made flat-rate catalog as Pricebook Pro, according to its Pricebook Pro page. ServiceTitan’s included GPS tracking shows a dispatched technician’s location in real time through its mobile app, according to its help article on customer notifications; vehicle tracking is its separately sold Fleet Pro. The grid of features where they differ, under the plan grid, has the rest, such as two-way texting and the flat-rate pricebook.

Trial or demo

Neither vendor advertises a free trial on its pricing page. Each Service Fusion plan card leads to a free demo, and ServiceTitan’s packages lead to “Request Pricing” or a demo, so a buyer of either sees the product with a salesperson before buying.

What to ask for before you sign

With Service Fusion the plan price is known, so the questions are about everything around it:

• Add-on prices. The monthly cost of ServiceCall.ai for each user who needs it, each GPS unit, and any module your plan lists as an add-on (help article on add-ons).
• Billing period. Whether you will pay monthly or a year up front, given that fees are non-refundable (Subscription Agreement).
• Leaving. The fee for exporting your data if you ask Service Fusion to do it (Subscription Agreement).

With ServiceTitan every figure comes from the quote, so ask for each of these in the order form:

• Who is billed. How many managed technicians you will pay for, who counts as one, and how many office users the package includes (Terms of Use).
• Term and minimums. The length of the term, any minimum number of subscriptions (and, without one, whether the price can rise if your field users fall), and the notice needed to stop it renewing (Terms of Use).
• Package and Pro products. Which package is quoted, whether Max is an option, and the price of each Pro product included (Pro products page).
• One-off charges. Any onboarding or implementation fee, as an amount (onboarding page).
• Payment rates. The card and bank rates for ServiceTitan Payments (payments page).

Who should pick which

We name no overall winner. Four criteria separate the two: whether you need a price before talking to sales, how many people need a login, how much contract commitment you accept, and the kind of work you do.

Price before a demo. A business that wants to budget from a published figure can do so with Service Fusion, whose plan prices are in its pricing page’s code, though its add-on prices are not published. ServiceTitan gives no figure until you request one.

Many logins. Service Fusion’s unlimited users suit a business with a large office or many part-time staff, since none of them changes the plan fee. With ServiceTitan the count of billable technicians drives the quote, so a team with many office users and few technicians should ask how many office users its package includes.

Commitment. A buyer who wants to stay month to month can do so on Service Fusion’s monthly billing. A ServiceTitan buyer should read the term, minimum and early termination terms in the order form before signing.

Size and type of work. Each vendor describes its own target. Service Fusion’s comparison page says it is built for teams with 3 to 30 technicians. ServiceTitan’s referral program asks for referrals of businesses with at least three technicians and one full-time office employee. Its help article on managed technicians says a customer who signed up at the minimum access level of three managed technicians is billed for three, even with fewer entered; it doesn’t say every customer has that minimum. ServiceTitan also has pages for commercial contractors and specialty construction contractors covering crew scheduling, daily logs and pay applications.

For two vendors that both publish prices, our Housecall Pro vs Jobber comparison sets their costs side by side, and the field service software price index lists every plan we track. Other head-to-heads with ServiceTitan: FieldEdge vs ServiceTitan, Jobber vs ServiceTitan and Housecall Pro vs ServiceTitan.