Jobber vs ServiceTitan: Costs, the 15-User Price Limit and Contracts

Jobber vs ServiceTitan comes down to team size and price visibility: Jobber publishes prices for teams of up to 15 users, and ServiceTitan quotes every package per technician. ServiceTitan publishes no price for 10 users; Jobber's is $2,748 a year, billed annually (published price; sources disagree). Neither Jobber nor ServiceTitan publishes a price for 30 users.

Jobber’s price list ends at 15 users; for 16 or more its pricing page shows “Let’s chat” and a contact-sales button. So a team of thirty gets a quote from either vendor, and only teams of 15 or fewer can compare a Jobber list price with a ServiceTitan quote. Every figure here comes from the two vendors’ public pages, checked on November 10, 2026. We have not used either product.

Jobber and ServiceTitan side by side

The columns follow the ordering rule in our methodology, which is the yearly cost of a team of ten. That is a sorting rule, not a verdict.

Every package on every billing term

Jobber sells each plan on three terms, and the grid shows each plan’s smallest user bundle on each one. ServiceTitan’s rows show Not published throughout, since its pricing page has “Request Pricing” where a price would be. Its Max package is listed on its own page rather than the pricing page, and no ServiceTitan page places it above or below The Works.

Where their features differ

From each vendor's own plan pages, checked on November 10, 2026. 'Not listed' means the vendor's pages don't mention it on that plan, not that the product can't do it. We have not used these products.

Jobber and ServiceTitan: the features where they differ, the lowest plan that includes each

Feature	Jobber	ServiceTitan
Route optimization	✓ From Connect 23 14 24	Not listed (Starter, Essentials and The Works: Dispatch Pro, an add-on, assigns jobs by proximity; route ordering not described. Max assigns technicians by location; route ordering not described) 70 40 31 81 78 44
GPS tracking	✓ From Connect 7 25 19 24	✓ All plans 38 64
Online booking	✓ All plans 7 25	✓ On Max; add-on listed for Starter, Essentials and The Works, not confirmed 71 63 81 64 78
Estimates and quotes	✓ All plans 7	✓ From Essentials 81 45 67
Multi-option estimates	✓ From Grow 25 21 7 24	✓ From Essentials 81 60
Online card payments	✓ All plans 7	✓ On Max 81 46 78
Service agreements and memberships	Not listed (Recurring jobs and automatic invoicing listed; no agreements or memberships) 7 25 24 26 27	✓ On The Works 81 54
Flat-rate pricebook	Not listed 7 25 24 26 27	✓ All plans 81 57 42 58 64
Equipment tracking	Not listed 7 25 24 26 27	✓ All plans 47 78
Inventory	Not listed 7 25 24 26 27	Not listed (Starter, Essentials and The Works: Help center does not say which packages. Max page names inventory without describing stock tracking) 81 48 43 78 64
QuickBooks Online sync	✓ From Connect 7 15 24	✓ All plans 30 61
QuickBooks Desktop sync	Not listed 7 15	✓ All plans 30
Customer portal	✓ All plans 13 7	Not listed (Help center does not say which packages) 81 39 78 64
Two-way texting	✓ From Grow 7 25 29 24 26	✓ All plans 38 64
Email and text marketing	✓ On Plus; add-on on Core, Connect and Grow 25 7 24 26 27	✓ On Max; add-on listed for Starter, Essentials and The Works, not confirmed 53 69 64 78
Phone system or call tracking	Not listed (Only AI call answering is listed) 7 22	✓ On Max 81 56 64
Timesheets	✓ From Connect 7 28	✓ On Essentials and The Works 81 55 66 36
Job costing	✓ From Grow 18 7	Not listed (Help center does not say which packages) 81 62 78 64
Open API	✓ On Plus 7 1 27	Not listed (No package-level statement found) 81 51 78 64
Route-based scheduling	Not listed (Stop ordering only; no route days) 7 14 2	Not listed (Routing is in private preview) 81 50 32 78
Chemical application logs	Not listed 7 5	Not listed (Limited rollout; needs the Purchasing module) 81 35 34 59 78
Seasonal programs	Not listed (Recurring jobs listed; no seasonal programs) 7 17 5	✓ On The Works 81 37
Property measuring	Not listed (Measurements on quotes; no aerial measuring) 7 5	Not listed (Roofing measurements only) 81 73 65 78

• Both Jobber and ServiceTitan include these on every plan: scheduling and dispatch; invoicing. 7 25 81 41 64 78 49

Each cell names the lowest plan, in the vendor's own order, whose page lists the feature ("From"), or the plans that list it ("On") when only the vendor's last plan does or a higher plan does not. The cells come from each vendor's own plan pages.

Yearly cost for a team of three, ten or thirty

How each cost is worked out: 12 times the monthly price of the cheapest plan that allows that many users (a small team is 2 technicians and 1 office user, a mid-size team 8 and 2, a large team 25 and 5), on that plan's cheapest published billing term. That plan may not include every feature you need. One-off fees are listed separately and are not included.

Yearly cost at three team sizes

Vendor	3 users Small team: 2 technicians, 1 office	10 users Mid-size team: 8 technicians, 2 office	30 users Large team: 25 technicians, 5 office
Jobber	$1,788 a year Published Connect, billed annually	$2,748 a year Published Sources disagree Connect, billed annually	Not published
ServiceTitan	Not published	Not published	Not published

Plus one-off fees, not published: Jobber.

Notes on these figures

1. Jobber Connect: Sources disagree. Jobber's pricing page sells Connect at set prices for up to 15 users, but its help article says the plan supports up to 5 users. We use the pricing page; check with Jobber before relying on a larger team on this plan. (sources: getjobber.com/pricing, help.getjobber.com/en/articles/the-connect-plan)

Jobber’s price list stops at 15 users, so its row has a figure only for the team sizes that fit inside it. Jobber’s figures are built from its user bundles and its monthly charge for each extra user, so the bill rises in steps as a team grows.

ServiceTitan has no figure at any size. Some estimator and competitor sites print a per-technician monthly range for ServiceTitan, which we could not trace to three independent, dated sources. It is not a price, and it stays out of every table and cost here. Reported elsewhere, unverified; not a price: $245 to $500 per technician per month, on thepricer.org, forz.io and projul.com (how we treat ranges like these). It is a per-technician rate from other sites, while the Jobber figures are whole-team prices from Jobber itself, so don’t read one against the other. How we label and estimate prices sets out the evidence a figure needs before we show it.

The differences that change the decision

User bundles against per-technician billing

Jobber sells Connect and Grow at set monthly prices for 1, 5, 10 and 15 users, and Plus for 5, 10 and 15, on its pricing page. Core is a one-user plan, according to Jobber’s Core plan help article. Two of Jobber’s help articles set lower limits than the price list: Connect at five users and Grow at ten. If you plan to put more people than that on either plan, get Jobber to confirm it in writing first.

ServiceTitan charges per technician, according to its pricing page. Its Terms of Use bill Managed Technicians and Managed Installers as field users, while dispatchers, call center staff and other office roles are administrative users that a package may include in set numbers at no extra charge. ServiceTitan’s help article on managed technicians treats any technician generating revenue as managed, apart from those set up as helpers. So a Jobber price depends on how many users the account has, and a ServiceTitan quote on how many of your field staff it counts as managed technicians.

Teams above 15 users

Above 15 users, neither vendor has a list price. Jobber’s Plus plan help article says Plus supports up to 15 users, and its pricing page sends teams of 16 or more to sales, and franchises and multi-location businesses to its Partnerships team. A growing team that expects to pass 15 users will be dealing with a sales team on either product.

Billing options and getting out

The contract terms row above quotes both vendors in full. Jobber publishes three ways to pay: billed annually, monthly with a 1-year commitment, and monthly with no commitment, according to its pricing FAQ. On the 1-year commitment, canceling only stops the renewal, and the same FAQ says monthly billing continues to the end of the commitment. A team on Jobber’s no-commitment monthly plan can stop at the end of any billing period.

Shrinking partway through works differently as well. Jobber’s support team handles a move to a lower plan, which takes effect on the next billing date, and anyone beyond the new plan’s user limit must be deactivated by then, according to its help article on changing your plan. On ServiceTitan, an agreed minimum of user subscriptions stays payable for the whole term.

ServiceTitan’s term is set in each customer’s order form, and leaving before it ends costs every remaining payment, under its Terms of Use. The same Terms let a customer agree a minimum number of user subscriptions, which it pays for through the term, and let ServiceTitan raise the price for a customer with no agreed minimum if its number of field users falls. Canceling is done through the customer success manager, according to its cancellation help article.

Here is how Jobber’s figures move on its monthly, no-commitment term. ServiceTitan publishes no price for 3 users; Jobber's is $2,364 a year, billed monthly (published price). ServiceTitan publishes no price for 10 users; Jobber's is $3,588 a year, billed monthly (published price; sources disagree).

Your records when you leave

Jobber’s help article on canceling says an admin user can cancel from the Account and Billing page, and the account stays open until the billing period ends, or until the full term ends on an annual or 1-year commitment plan. After that date, access to clients, jobs, invoices and everything else stored in Jobber stops, so take what you need out before then. A subscription started in the Jobber app has to be canceled in the app, and any refund request goes to the Apple App Store or Google Play rather than to Jobber, the same article says.

ServiceTitan works the other way round: the export comes after the contract ends, and only if you ask for it. Its Terms of Use say ServiceTitan will make commercially reasonable efforts to export your data on request, that service fees may apply, and that ServiceTitan picks the format, such as a Microsoft SQL Server backup file. It need not keep the data once the export period is over. Some records don’t come out at all: call summaries and transcripts from its phone service can’t be downloaded or exported, and pricebook content that ServiceTitan supplied under Pricebook Pro has to be removed before your own pricebook can be exported. A database backup is not a spreadsheet, so ask ServiceTitan which format you would get and check that your next system can import it.

Add-ons and onboarding

Jobber prices its three add-ons on its pricing page: Marketing Suite is $99 a month, billed monthly (published price), Receptionist is $29 a month, billed monthly (published price; sources disagree) and Pipeline is $49 a month, billed monthly (published price). All three come with Plus, and Plus also includes dedicated onboarding and a data import by Jobber’s team, according to its Plus plan help article. Add-ons are billed monthly even on an annual plan, according to Jobber’s add-ons help article.

ServiceTitan’s Pro products, from Marketing Pro and Contact Center Pro to Dispatch Pro, Fleet Pro and Pricebook Pro, show no price on its Pro products page, and its Terms of Use bill each as an extra recurring subscription. Its onboarding page describes training your whole team and gives no price.

Payment processing

Jobber charges the same card and bank rates on every plan, set out in the payment processing row above and on its pricing page. ServiceTitan’s payments page gives no rates and says they depend on the payment method, the transaction type and your agreement with ServiceTitan Payments. Ask for those rates as part of any ServiceTitan quote.

Trial

Jobber’s trial gives access to the Grow plan’s features without a credit card, according to its pricing FAQ, but add-ons can’t be bought while it runs, according to its add-on help article. The free trial row above gives its length. ServiceTitan offers a demo and a pricing request on its pricing page, with no trial.

Features

ServiceTitan’s packages list different features: Starter leaves out mobile estimates, payroll management, advanced reporting, commission tracking and customizable memberships, according to its pricing page. Jobber’s HVAC page says it handles maintenance by scheduling future visits and reminding customers when service is due. From the features grid above:

Jobber includes route optimization from Connect; ServiceTitan's plan pages do not list it (Starter, Essentials and The Works: Dispatch Pro, an add-on, assigns jobs by proximity; route ordering not described. Max assigns technicians by location; route ordering not described). Jobber includes a customer portal on every plan; ServiceTitan's plan pages do not list it (Help center does not say which packages). Jobber's plan pages do not list a flat-rate pricebook; ServiceTitan includes it on every plan. Jobber's plan pages do not list equipment tracking; ServiceTitan includes it on every plan. Jobber's plan pages do not list service agreements and memberships (Recurring jobs and automatic invoicing listed; no agreements or memberships); ServiceTitan includes them on The Works. Jobber's plan pages do not list QuickBooks Desktop sync; ServiceTitan includes it on every plan.

Questions for a ServiceTitan quote

If you have Jobber’s price for your team and want a ServiceTitan figure to set against it, ask ServiceTitan for:

• The technician count it will bill. How many of your people it treats as managed technicians, whether a minimum applies, and how many office users come with the package. Jobber’s bundles are priced by users, so match the headcount before comparing.
• The package and the Pro products. Starter, Essentials, The Works or Max, and a separate price for each Pro product you need.
• The term and the exit. The length of the order form, the notice to stop renewal, any minimum subscription commitment and, without one, whether the price can rise if your field users fall.
• Payment rates. ServiceTitan Payments card and bank rates, to set against Jobber’s published ones.
• Setup costs. Any onboarding or implementation fee, as an amount.
• Your data at exit. What an export after the contract ends would cost, which file format it comes in, and how long ServiceTitan keeps the data before the export period closes.

What ServiceTitan publishes on each point is collected on our ServiceTitan pricing page.

Who should pick which

There is no overall winner here. Four things decide it: how big your team is, how much commitment you will accept, whether you need to see a price before talking to sales, and the work you do.

Up to 15 users. Jobber publishes a price for every team size in this range, and the Jobber price list on this site breaks it down by plan and billing term. For a one-person business, Jobber’s Core plan is $29 a month for 1 user, billed annually (published price). ServiceTitan’s managed technician help article says a customer who signed up at the minimum access level of three managed technicians is billed for three, even with fewer entered; it doesn’t say every customer has that minimum. A solo operator should ask.

Above 15 users. Neither vendor publishes a price, so you are comparing two quotes. Ask Jobber about its larger-team pricing and ServiceTitan for the items above.

Commitment. A business that wants to be able to leave at the end of any month can buy Jobber’s no-commitment monthly term, described in its pricing FAQ. ServiceTitan’s commitment is the term in your order form, with every remaining payment due if you end it early, under its Terms of Use.

Kind of work. Jobber’s industries page lists trades from lawn care and cleaning to HVAC and plumbing, and its pricing page has one set of plans for all of them. ServiceTitan’s industries page leads with HVAC, plumbing and electrical, and it has pages for commercial contractors and specialty construction contractors covering crew scheduling, daily logs and pay applications. A contractor that needs those construction tools is better suited to asking ServiceTitan for a quote; a residential service team of 15 or fewer that wants a published price is better suited to Jobber.

Our HVAC software price comparison sets both against other HVAC vendors, and the price index lists every plan we track. Our Housecall Pro vs Jobber comparison weighs Jobber against another vendor that publishes. Related pages: Housecall Pro vs ServiceTitan, Service Fusion vs ServiceTitan and Jobber vs Workiz.