ServiceTitan Alternatives and Competitors Compared on Price and Terms

The main ServiceTitan alternatives are Housecall Pro, Jobber, Service Fusion, FieldEdge, Workiz, FieldPulse, BuildOps and Service Autopilot. Among them, five of the eight vendors here list a plan price, while ServiceTitan’s pricing page shows no price for any of its packages.

This page sets them against what ServiceTitan itself says about how it sells, bills and lets customers leave. ServiceTitan’s packages and the terms behind its quotes are on our ServiceTitan pricing page, and head-to-heads go further for Housecall Pro vs ServiceTitan, Jobber vs ServiceTitan, Service Fusion vs ServiceTitan, FieldEdge vs ServiceTitan and BuildOps vs ServiceTitan. For a single trade, start from the HVAC software price comparison, the plumbing software price comparison or the electrical contractor software price comparison; every vendor’s price list is on one page.

Why buyers look elsewhere

None of the reasons below is a judgment of the software. Each is something ServiceTitan’s own pages say about how it is sold, and each can matter more to some businesses than others.

There is no price to see before a sales call. ServiceTitan’s pricing page names its Starter, Essentials and The Works packages and puts a Request Pricing button where a figure would be. It invites you to book a demo and mentions no free trial. Card and bank processing works the same way: its payments page says fees turn on the payment method, the type of transaction and the agreement each customer signs. Its Terms of Use also class order forms, and the pricing in them, as ServiceTitan’s confidential information.

The bill tracks your technician headcount. Pricing is per technician. A help article on managed technicians explains that marking someone as a managed technician brings them into billing. The Terms of Use let a customer commit to a minimum number of subscriptions, which must then be paid for across the term; with no agreed minimum, ServiceTitan may raise pricing when the number of field users drops. A business with seasonal crews should ask how each of those clauses would apply in its quiet months.

Leaving early costs the rest of the term. Your order form sets the term. Under the Terms of Use, ending it early means paying every remaining payment, fees are not refunded, and ServiceTitan may change fees on notice unless the order form says otherwise. To cancel, you go through your customer success manager, according to ServiceTitan’s cancellation help article.

Core tools depend on the package, and extras are separate subscriptions. On the pricing page, Starter’s card omits mobile estimates and payroll management, and both Starter and Essentials omit advanced reporting, commission tracking and customizable memberships, which appear only on The Works. Beyond the packages, the Pro products page lists Marketing Pro, Scheduling Pro, Dispatch Pro, Fleet Pro, Pricebook Pro and more, each an extra subscription under the Terms of Use, none with a price. Max, the AI-led package with its own page, shows no price either. The feature table further down sets those package splits beside each alternative’s plans.

Its billing and referrals describe multi-technician shops. The same help article on managed technicians refers to a minimum access level of three managed technicians. ServiceTitan’s referral program asks customers to refer service businesses that have at least three technicians and one full-time office employee, and its industries page lists HVAC, plumbing and electrical first.

What to settle before you switch

Your exit date. Find the term and notice period in your ServiceTitan order form before you sign anything new, since an early exit costs the remaining payments.

Your data. ServiceTitan’s Terms of Use say that after termination, if you ask, it will make commercially reasonable efforts to export the data in your account, that service fees may apply, and that the file comes as a Microsoft SQL Server backup or another format ServiceTitan chooses. It only has to keep the data for a limited export period after the account ends. The same terms say call summaries and transcripts from its telephony services cannot be exported, and that a Pricebook Pro customer must strip out ServiceTitan-provided content before exporting its own pricebook. Ask the alternative you choose whether it can import that backup format, and request the export early.

Who you will pay for. Each alternative counts people its own way, so count yours before comparing quotes:

• Service Fusion: unlimited users on every plan, according to its pricing page.
• Housecall Pro: on its general price list, Basic covers one user, Essentials five and Max eight, and only Max can add more. Its HVAC, plumbing and electrical packages set their own user counts and extra-user prices, on its HVAC page and the matching trade pages.
• Jobber: prices change with team size up to fifteen users, and larger teams are quoted, according to its pricing page.
• Workiz: the Standard and Pro prices in its file for AI tools cover five users; what more users cost is not stated.
• FieldEdge: its pricing page says the price depends on team size and add-ons.
• FieldPulse: seats are bought up front, and under its Terms of Service removing a user does not reduce the seats billed.
• BuildOps: quoted per field and office user, and its Terms of Service make the licensed user count a floor for the whole term.
• Service Autopilot: each plan on its pricing page includes a set number of business users and mobile app licenses, with no price shown for more, and its terms of service do not let you drop licenses during a term.

Your payment processing. If you take cards through ServiceTitan Payments, your rates are in your own agreement. These alternatives print standard rates: Jobber, Housecall Pro, Service Fusion, FieldPulse and BuildOps. FieldEdge’s payments page says its rates are tailored to transaction volume, Workiz shows none on its Workiz Pay page, and Service Autopilot’s card processing page recommends Xplor Pay without listing rates.

Matching the alternative to your reason for leaving

These pairings follow from the facts above and in each entry, with a source for each; they are not a ranking.

• You want to see a price and try the software first. Jobber and Housecall Pro print plan prices and offer free trials on their Jobber and Housecall Pro pricing pages. Workiz offers a trial too, although its prices sit in a file for AI tools rather than on its pricing page.
• Your headcount rises and falls. Service Fusion’s plan fee stays the same however many users you add, according to its pricing page, so a new hire or a seasonal crew leaves it unchanged.
• You need a plan for one person. Jobber’s Core plan and Housecall Pro’s Basic plan are each priced for a single user, on the Jobber and Housecall Pro pricing pages.
• You want to be able to leave quickly. Compare Jobber’s no-commitment monthly option, Housecall Pro’s monthly billing with no long-term contract, Service Fusion’s month-to-month plans and FieldPulse’s month-to-month subscription, which its terms price at a capped premium over the annual rate. Read each one’s renewal terms before you sign.
• You expect to sign for a set term anyway. FieldEdge’s Xplor terms, Workiz’s terms and conditions and FieldPulse’s Terms of Service set a fixed first term unless your order says otherwise, BuildOps’s Terms of Service leave the term to each order, and Service Autopilot’s terms of service renew the term in your order form for the same length again unless you give notice. Compare their renewal notice, exit costs and fee-increase rules with your ServiceTitan order form.
• You run an established residential trade shop and expect to negotiate. FieldEdge and FieldPulse sell by demo and quote, as ServiceTitan does, so the useful comparison is between written terms: renewal notice, early exit, fee increases and seat counts.
• Most of your work is commercial. BuildOps serves commercial contractors only.